Overall Ratings & Reviews Mercure Tirana

The staff were superb, at the reception as well as the restaurant. They really enhanced my experience. I was upgraded when I arrived. I was helped with my many requests to book a bus to another city, explore the city centre, make recommendations for dinner, etc. The room was very comfortable, making my stay enjoyable.

Excellent hotel! We would definitely stay here again when we return! All the staff were incredibly kind and helpful and our room was amazing.

Great staff Beautiful rooms awesome breakfast

It was an wonderful place the staff was very welcoming and helpful for everything, room was super clean and the beds comfortable too , I’ll definitely recommend this place to stay and I’ll definitely be back

everything was very good, except the AC was turned off.

Nice, new hotel

Very friendly staff, very clean, would recommend to my friends.

Not easily accessible to transport and tourist spots, always needed to use a taxi which was expensive. Hotel service wasn’t great, asides from the receptionist Elvira who was very helpful and the lady at breakfast. House keeping didn’t clean the room throughout our stay even though we asked for it, they only made the bed when we were out once, left the dishes and wouldn’t bring toilet paper. I had to ring reception to actually beg for it. The day we got into the room, it was even a half roll of tissue that the previous occupier left that was there for us to use. Not great service at all

Nice property

Loved the breakfast, staff was very helpful, room was very luxurious.

My stay was awesome. Cozy bed. Staff were very polite. Highly recommend

The staff were friendly and the property was clean. However, limited breakfast option and we were forced to eat just what was given.

We had a lovely time staying at the hotel.

I like the neatness of the hotel, its close proximity to the airport and the city centre. The staff were quite friendly and are ready to help out with anything. The breakfast options are great as well! It’s definitely a good value for money.

Fantastic

Lovely experience

Calm and lovely.

Property is new and clean and the staff was wonderful!

The room was not cleaned for two days, it was useless to remind them about cleaning the room. Water is only given in 0.5l small bottles once a day, asking for additional bottles is useless and paid. At the hotel, the employee at breakfast is so intrusive, does not allow you to sit down and eat normally, does not allow you to choose a dish normally, she just climbs into the plate every minute, runs and attracts additional attention to herself, a very unpleasant person. I felt as if I was eating in prison, and this employee does not allow you to relax and have a snack. She constantly talks loudly, very annoying!

I had an excellent stay at the Mercure Hotel in Tirana. The hotel is beautifully designed, comfortable, and very welcoming. Special thanks to Antonella, who went above and beyond to make our visit memorable—she was incredibly helpful, and full of great recommendations. Highly recommend for anyone visiting Tirana!