It was a big room with an awesome view. Managed to catch the sunrise!

A bit sad can't get a room with a mountain view, maybe will try next time. The room was so nice and clean.

Almost good, but every time I need to rent a taxi to go to Skyworld.

The view is beautiful. The hotel staff is friendly. The pool is warm ☺️

The process check-in/out was easy and the room was spectacular.

It was an unforgettable experience. I highly recommend staying here. When I arrived, the sky was clear, so I could see the mountain and lake views. In the morning, the sun rose straight above the clouds.

Amazing view… cool… a land above the clouds…

Spacious, clean rooms, very friendly staff

Best… comfortable…. Comfortable…. Worth the price you get when buying at traveloka…

I had a very disappointing experience at Wyndham Ion Majestic Hotel, Genting Highlands. I booked a 2-night stay and had specifically requested a higher-level room in advance, as I was really looking forward to enjoying a nice view during my stay. Unfortunately, I was assigned a room on Level 20, which did not meet my expectations at all. To make matters worse, I approached the front desk to request a room change, but my request was denied without much consideration. This was very frustrating, especially since I was staying for two nights and had hoped for a more pleasant and comfortable experience. It’s disappointing when special requests are not acknowledged, and even more so when there’s no flexibility to accommodate guests after raising the issue. Overall, I left feeling quite dissatisfied with my stay. I hope the hotel can improve its service and be more attentive to guest requests in the future.

The location is great, the view is good, and we enjoyed our stay at Wyndham Ion Hotel Genting. The air is cool and comfortable, making it perfect for families.

The staff is friendly... The service is also good and fast response.

Best view, nice vibes and friendly staff!

On the 36th floor, the internet is unstable, sometimes available, sometimes not. This makes it uncomfortable, as internet access is essential.

"Everything was perfect. The location's best in Genting Highland, the view from the balcony was like living in the clouds, the air was cool, making the vacation enjoyable. The room was clean and tidy, the staff were good and very helpful. One thing that wasn't so great was breakfast - the staff weren't very helpful and seemed unprofessional. The food itself, like the chicken porridge, had beans that tasted a bit off, and the nasi lemak ran out and wasn't refilled. There was even a guest who got mad because they'd paid for breakfast, waited 20 minutes for nasi lemak, and it never came. If the hotel could improve the breakfast service, it would make our stay here even more perfect."

Actually, it was enjoyable because it gave us a nice view, but access to food was difficult, there was no sign, had to feel it yourself and ask the staff to be informed. The worst thing was transportation, it was an extra cost every time we wanted to go out. It was terrible, going up cost RM9/person *4= RM36, getting off cost RM30, going back to the bus station cost RM80. Just imagine, we stayed there for 4 days and 3 nights, the cost for transportation was more than the cost of food... Suggestion: there should be a free shuttle at least 5 times a day, BOSS... It's better to just stay upstairs if this is the case. Where is the room service, if they clean the room, they only change the sheets, but the toilet is not cleaned, so the smell of urine we stayed there, if the toilet door is not closed the smell spreads throughout the room, can't sleep.

Nice hotel, hope to get more discounts to stay here next time.

Nice place to stay here. A lot of food selection.

Love the balcony with its valley view, especially at sunrise... So beautiful.

The location is a bit far from Skyworld, but the rooms are spacious. There's a large play area, and the facilities for children are excellent, especially the swimming pool.