Yitzchak
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I was not satisfied with my stay. I landed at 11 PM and wanted to take the hotel shuttle, but when I tried calling the hotel’s phone number — the same number advertised everywhere — nobody answered. I ended up wasting an entire hour before finally taking an expensive taxi to the hotel.
After I got to my room, I discovered there was no air conditioning and no way to open the window. The staff eventually sent someone to open the window for me. The receptionist later showed me that the hotel phone was not ringing at all, which made the whole situation even more frustrating.
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