Quite disappointed with the service and cleanliness of this hotel. It wasn't worth the price we paid for the family room (over 1 million rupiah).
The reception staff were unsmiling and unhelpful. Upon entering the room, the sheets were patched, the curtains were dirty, the walls and ceiling were covered in mold, and even the corners smelled of urine. We also had a private jacuzzi. It turned out that when we arrived, it hadn't been drained, so we had to drain it and wait for the hot water to fill. It wasn't even full yet, and it wasn't hot anymore because the hot water tap had a small flow. The breakfast menu was quite varied, but the cutlery was very dirty. Plates and spoons still had food residue on them, so we had to wipe them down again. The access road to the hotel is quite narrow and narrow, making it impossible to imagine being squeezed in by other cars. The view is nice, but the service and cleanliness could be improved.