The staff is very helpful and friendly! I arrived at malacca at around 1 am and they waited for me (they reception desk opened till 12am only). The room was spacious, nice, also got hairdryer! They also prepare iron and ironing board outside. The hotel is so convenient with lots of cafe, famous eating place and also family mart and seven eleven nearby. All of the tourist destination also very near and walkable from the hotel! Love love this hotel so much, affordable and so nice!