9.0
Exceptional
From 64 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

9.0

Meal

8.6

Location

9.3

Service and Facilites

9.2

People often mention about Grand Cempaka Resort & Convention
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Room Space (4)
Bedroom (4)
Distance to City Center (3)
Accessibility (3)
Family Friendly (3)
Staff Friendliness (3)
Wifi (3)
Bathroom (3)
Surroundings (2)
Activity Option (2)
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Traveler Reviews Grand Cempaka Resort & Convention

Number of reviews per page
20
40
Customer reviews
J***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 2 week(s) ago
Highly recommended, I've been back and forth since 2018 and the place is still very beautiful and natural.
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Dahlia M.
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8.4
/10
Reviewed 10 week(s) ago
Friendly hotel staff, cool environment
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1 people find it helpful
Accommodation's Reply
28 Jun 2025
Dear Mrs. Dahlia M. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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A***i
icon-Leisure
Leisure
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6.3
/10
Reviewed 13 week(s) ago
The floor is dirty, the pillow cases are also dirty and smell like they haven't been changed.
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Accommodation's Reply
13 Jun 2025
Dear A*i. We apologize for the inconvenience you encountered while staying at our hotel. Regarding this, we will conduct an evaluation to improve and provide a more pleasant stay experience for you. Thank you for visiting. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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D***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
very effective, next time stay again, bring the big family
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Accommodation's Reply
01 Jun 2025
Dear D*t We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, se General Manager Grand Cempaka Resort and Convention
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A***U
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The room is clean, the wifi is fast, there is a hairdryer in the room, but unfortunately I got a twin bed even though I had requested it, but it's okay, the place is very comfortable and beautiful.
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2 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear A*u, we are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, se General Manager Grand Cempaka Resort and Convention
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k***g
icon-Staycation
Staycation
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9.3
/10
Reviewed 17 week(s) ago
There are still a lot of workers and renovations at the location. When I stayed there, the room facilities were good, clean, wifi, hot water, AC, children's pool, basketball court.
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2 people find it helpful
Accommodation's Reply
08 May 2025
Dear Ke. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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F***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Staying at this hotel is truly a pleasant experience. The room is clean and comfortable, equipped with beautiful natural views. The staff is very friendly and helpful, making the atmosphere even more comfortable. The location is strategic, suitable for relaxing. Highly recommended
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr. F. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Dini S. O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
first time staying at grand cempaka and thank God it was not disappointing, the check in process was easy, the service was friendly, although the facilities were a bit constrained because they were under renovation and it was just right that there was a scout inauguration event right behind my bungalow, it was quite disturbing because the music was full until 00.30 and in the morning their loudspeakers were already playing again, there should be a limit for the event. appreciated for the employees who were alert when I confirmed that my child's belongings were left behind and my husband's bag was missing Thank you, hopefully my review can be used as material for improvement in the future
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3 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mrs. Dini. We apologize for the inconvenience you encountered while staying at our hotel. Regarding this, we will conduct an evaluation to improve and provide a more pleasant stay experience for you. Thank you for visiting. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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r***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Hot water for showering is no longer available in business class.
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3 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr. R. We apologize for the inconvenience you encountered while staying at our hotel. Regarding this, we will conduct an evaluation to improve and provide a more pleasant stay experience for you. Thank you for visiting. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Ida F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Suitable for vacation, the place is cool.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Ida F. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Rosyana m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
really cool, I want to be a regular subscriber
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3 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mrs. Rosyana M. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Mochammad S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Overall it's good, I'll come here again sometime.
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3 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mr. Mochammad S. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 21 week(s) ago
I ordered this again during the high season of Eid at a price of 600k. The condition of the room is not very clean, as if it was cleaned only briefly, the important thing is that the bed is neat and there is no trash. There are also ants and lots of mosquitoes in the room.
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Accommodation's Reply
10 Apr 2025
Dear G*H. We apologize for the inconvenience you encountered while staying at our hotel. Regarding this, we will conduct an evaluation to improve and provide a more pleasant stay experience for you. Thank you for visiting. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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A***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The room, service and facilities are good. There are just some areas that may be under repair, or maybe renovated so it looks messy. 👍
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Accommodation's Reply
10 Apr 2025
Dear A*P. We are glad that you had a memorable experience during your stay at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Y***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
Still in the construction stage, got a leaky night room, but was immediately moved. Dirty bathroom, lots of insects. Swimming pool facilities are only turned on in the morning.
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Y*O. We apologize for the inconvenience you encountered while staying at our hotel. Regarding this, we will conduct an evaluation to improve and provide a more pleasant stay experience for you. Thank you for visiting. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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K***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
at night it's a bit scary, but when it comes to relaxing in the afternoon and morning until noon, the place is very comfortable the water heater works well, the shower is good, the toilet is clean even though there are a lot of ants at the beginning of check in.. there are facilities for basketball courts, tennis, swimming pools, basically it's fun, I stayed in a suite type with the Ciliwung river behind it
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear ke*S. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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JOKO K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Very spacious resort, close to culinary places. There is a swimming pool. Rooms are decent for the price. Only some facilities in the bathroom need to be repaired because it looks less clean. The rest is okay and good.
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2 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear Mr. Joko ke. Kami mohon maaf atas ketidaknyamanan yang Anda temui ketika berada di hotel kami. Terkait hal tersebut, kami akan melakukan evaluasi untuk memperbaiki dan menyediakan pengalaman menginap yang lebih menyenangkan bagi Anda. Terima kasih atas kunjunganya. Salam hangat, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
Henny N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Fun, friendly staff, full Netflix, very cold AC
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1 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Mrs. Henny N. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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A***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 28 week(s) ago
This time I got a clean room and everything worked, but minus the sandals, I only got 1... whereas in the previous room I got 2
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr./Mrs. A*H. We are glad that you had a memorable experience during your stay at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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HUTOMO
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
strategic location close to Cimory and Nicole, clean rooms, complete room facilities with wifi, hot water, tv, AC, .. the environment is beautiful, there is a swimming pool, playground, futsal, fishing, camp ground, river, the restaurant also has delicious food. the staff is friendly, and quick if we need something (eg asking for a soap refill, etc.)
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2 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr. Hutomo. We are glad that you had a memorable experience while staying at Grand Cempaka Resort and Convention. Thank you for choosing our hotel as your place to stay. See you on your next visit, hopefully your stay will be much more enjoyable. Warm regards, Edi Sutardi, SE. General Manager. Grand Cempaka Resort and Convention
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Number of reviews per page
20
40