The food does not meet health standards, is too oily, has little variety, and lacks taste.

The experience here was bad, the security was so nosy, the cat called, the breakfast was not good at all, not good at all! Just stay here once, the receptionist is a very rude guy even though the price is quite expensive

It's a hassle to turn on the TV, it always has to be via WiFi. Every time the TV is turned off, it has to start from the beginning. There are no channels. I usually use YouTube.

The room is spacious, modern, and very comfortable, with a balcony next to the room. Complete room amenities. Recommended.

Right in front of Lake Toba, there is a restaurant in the hotel facing the lake, indoor and outdoor, live music, many good places to eat.

All the facilities are comfortable but the staff are not very friendly even though this hotel is engaged in the service sector. Please ask the management to educate the staff. 🙏🏻

All good, strategic position is also suitable for office work

All good, strategic location and clean hotel suitable for office work

new hotel, lakeside Toba... comfortable, but breakfast menu choices are limited,,,

New hotel, clean room. Clean bathroom. Strategic location. Direct view to Lake Toba. Breakfast has many choices and is delicious. If I go to Balige, I will come here again.

Good morning staying here is the second time, besides the hotel is still new with updated facilities, the location is interesting the atmosphere is very comfortable, cool, not noisy delicious food, simple menu but delicious hotel staff are friendly and very helpful because it is close to Lake Toba, you can immediately see the beauty of the lake as soon as you open the window the price is very friendly the location is very convenient, 30 from Silangit Airport

Gemma Hotel is cool, big rooms and delicious breakfast.. right in front of the hotel is Lake Toba.

Nice place, delicious breakfast, nice atmosphere overlooking Lake Toba.

When requesting free range eggs for Breakfast, the hotel staff is willing to help find and boil them.

Breakfast was the only thing lacking, for 3 nights here we ate fried chicken, bread, gomak noodles, porridge over and over again.

The bed is small and there is no mat underneath.

There are not enough cushions in the room and the bed is small, so if you bring small children it is a bit difficult and there is a risk of them falling out of bed.