Overall Ratings & Reviews New Garuda Hotel

Clean room, comfortable bed, around the hotel there are choices of cafes. I ordered a room without breakfast, but it turned out they provided breakfast facilities. Surprise in the morning :)

Worst hotel experience ever. I'm not fussy, I've stayed in hotels that a lot of people wouldn't. This place is the worst. I could not stay. Room smelled like a bad toilet. underneath toilet seat was not clean. ciated in stale piss. mirror had never been cleaned, paint was peeling off thecwalls and there was mould. Staff would notcmove me to another room. told me hotel was full. There was till 10 rooms available on Travelokka. I left, it was so bad I could not stay. I cannot stress enough, do not book this hotel. you will regret it.

The rooms are dirty, many facilities do not match the photos and descriptions.

The sheets are dirty, they haven't been replaced, and the tv channels are few and sometimes there are no errors.

The staff is friendly but cleanliness is very lacking please keep it clean especially the bathroom,

Friendly staff, interesting places are just a little poorly maintained, the bathroom and motorbike parking are not monitored even though there is CCTV.

The walls are cracked, the sheets have lots of spots.

Friendly service, clean hotel.

The hotel is dirty and looks unkempt.

Kamar kotor, sprei isi bercak darah, super banyak nyamuk, air panas tidak nyala, minim terminal listrik hanya ada 1, ac tidak dingin.

I am tired & in a hurry, so I don't see the reviews, when I choose Oyo (transfer directly), because I have been on other Oyo, it looks good, it's sorry where I checked in. Overall no recommendation. Hopefully the quality will be improved next. 🙏

Less clean floors and bed sheets

Cleanliness is very lacking, rooms, bathrooms, poorly maintained room floors have never been mopped with lots of dust, bed covers also seem rarely in loundry, no hot water facilities, at that price it doesn't seem suitable.

The floor of the room and toilet is a bit dirty like crusty gt, the inner mattress still has sand. I see, if you just sleep, it's enough.

Great location, right in the middle of the city. Staff are friendly. it's just a shame, the cleanliness of the toilet is not paid attention, so it seems dirty.

The hotel is dirty with trash everywhere, the air conditioner is not cold, the water is not good, the mattress smells, just everything is not good bad, and don't stay here again.

The hotel is very dirty and uncomfortable, the air conditioner is not cold. The employees are not friendly, just not good.

The air conditioner is getting cold, thank you, oyo new garuda.

At check-in, only asked for the name then given 2 towels and the key for room 221, but not shown where the room was. Upon arrival, the room looked less fresh, the mattress to the toilet was very dirty, the window door could not be closed, the AC was 16 ** still not cold enough, the TV remote was broken, the soap ran out and there was no toothpaste. Many of the room furniture has also been peeled off. Didn't have time to take a photo because it was late check-in and I was getting sleepy.

Quality according to price, location in the middle of the city everywhere near.