The staff is friendly, but the room facilities have many drawbacks. The TV is just a decoration, the TV doesn't turn on, the bathroom is super super dirty... it's never been cleaned at all, making the floor yellow. The sitting toilet is also very dirty. I don't have the heart to step on the bathroom floor. The AC is said to be on, but the pool is hot... there is no water heater at all... the room floor is also sticky... there are so many drawbacks to this hotel