It was very different with rotana mekkah
Location i paid for tower 1, receptionist gimme tower 2, i asked for moving room since night 1 till night 4, but they didnt provide room to tower 1
I bring baby, but there’s not priority
Very disappointed
If location is tower 2, i wouldnt take rotana madinah for sure, price is for 5 star hotel, but location, facility, service like
3 star hotel
Staff not helping when we ask for help, not 5 stars hotel service they give to us
I had breakfast in tower 1, my room in tower 2, very tired to moved from tower 2 to tower 1 for 5 times breakfast
In tower 2 there are restoran too, but not everyday open and receptionist tell us to take breakfast in tower 1 when we checkin in
Very very disappointed
Location very far for mosque