8.9
Very Good
From 76 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Sahid Bandara Soekarno Hatta ex Favehotel Bandara
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Staff Friendliness (4)
Accessibility (3)
Ambiance (3)
Family Friendly (2)
Check-in/out Time (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Taste (2)
Price (2)
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Traveler Reviews Sahid Bandara Soekarno Hatta ex Favehotel Bandara

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40
Customer reviews
A***k
icon-Transit
Transit
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6.8
/10
Reviewed 15 week(s) ago
Overall it's quite good. The room is quite spacious, everything functions normally. It's just that the hotel atmosphere is not comfortable, it feels less lively. Ordered food through room service, the taste is lacking but the price is a bit expensive. Hopefully it will be input & can be improved in the future.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Sir/Madam, Thank you very much for your review. We apologize for the inconvenience you experienced during your stay at our hotel. We will improve our quality and facilities. We hope to welcome you back to our hotel. Warm regards, Management. Sahid Hotel Soekarno Hatta Airport
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atika f. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Airport transportation is very helpful.
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1 people find it helpful
Accommodation's Reply
01 May 2025
Dear Mrs. Atika, Thank you very much for your review. We are glad to hear that you are satisfied with our service. We look forward to welcoming you back to Sahid Hotel Bandara Soekarno Hatta for a more enjoyable stay. Warm regards, Management of Sahid Hotel Bandara Soekarno Hatta
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T***y
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Leisure
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9.4
/10
Reviewed 19 week(s) ago
The hotel staff diligently cleans the room every day. But please add a hanging tag on each door that can give a sign "we want the room cleaned" or "do not disturb". Overall goood 🫶🏻
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Accommodation's Reply
18 Apr 2025
Dear Sir/Madam, Thank you very much for your review. We are glad to hear that you are satisfied with our service, and we appreciate your feedback, We will improve and complete the facilities available at our hotel. We look forward to welcoming you back to Sahid Hotel Bandara Soekarno Hatta for a more enjoyable stay. Warm regards, Management. Sahid Hotel Bandara Soekarno Hatta
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C***n
icon-Leisure
Leisure
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8.5
/10
Reviewed 19 week(s) ago
the hotel is good, the service is also quite good...this used to be a fave hotel...TPI is now Sahid, ok....the main thing is it's comfortable, the place is cool
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Accommodation's Reply
18 Apr 2025
Dear Sir/Madam, Thank you very much for your review. We are glad to hear that you are satisfied with our service. We look forward to welcoming you back to Sahid Hotel Bandara Soekarno Hatta for a more enjoyable stay. Warm regards, Management. Sahid Hotel Bandara Soekarno Hatta
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I***I
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Business
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9.4
/10
Reviewed 19 week(s) ago
Clean and comfortable hotel. Near the airport. Suggestion for AC can be serviced to be cooler.
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Accommodation's Reply
18 Apr 2025
Dear Sir/Madam, Thank you very much for your review. We are glad to hear that you felt comfortable staying at our hotel. And we appreciate your suggestions, We will improve the quality of our hotel facilities. We look forward to welcoming you back to Sahid Hotel Bandara Soekarno Hatta for a more enjoyable stay. Warm regards, Management. Sahid Hotel Bandara Soekarno Hatta
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S***I
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Transit
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8.3
/10
Reviewed 24 week(s) ago
The comfort and cleanliness of the rooms are quite good, but the facilities still need to be improved, especially in the dining room (eg: variety and taste of food) because the price of food is relatively high.
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2 people find it helpful
I***a
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8.5
/10
Reviewed 26 week(s) ago
Like the hotel is clean, comfortable and the staff is friendly. In front of the hotel there is Alfamart.
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1 people find it helpful
L***y
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Transit
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9.4
/10
Reviewed 27 week(s) ago
It is located close to the airport and there is a shuttle bus. The room is nice and clean, comfortable to stay at the Sahid Airport Hotel. The FO is friendly and very helpful, all the staff are friendly and always greet you. Thanks Sahid Airport
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1 people find it helpful
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Clean, close to the airport.. comfortable room
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A***h
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9.4
/10
Reviewed 29 week(s) ago
location is quite close, 15 minutes airport → hotel friendly staff, check in at 9 pm staff still willing to help when asked about car delivery to the airport clean, spacious room, bathroom is also clean and nice. large windows and views of the toll road and industrial buildings (far from housing) comfortable and soft mattress didn't have time to try breakfast because I had to check out very early the hotel provides free delivery to the airport at certain times
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h***l
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8.5
/10
Reviewed 32 week(s) ago
Breakfast is expensive, rooms are a bit small, easy access to the airport and there is a shuttle bus.
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E***i
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Staycation
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8.5
/10
Reviewed 38 week(s) ago
Clean and comfortable room, cold air conditioning, friendly FO staff, stayed 4 nights, the second day was cleaned but I refused, the third day was not cleaned, I don't know why I requested amenities from the FO but they weren't sent to the room but I just kept quiet. That's all, overall it's good, only the housekeeping is not very friendly.
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3 people find it helpful
Accommodation's Reply
05 Dec 2024
Dear Valued Guest, Thank you for your review of sahid bandara Soekarno Hatta! We are glad that you enjoyed the comfort of your room and the friendliness of the Front Office staff during your stay. We apologize for the inconvenience you experienced related to the housekeeping service and unfulfilled amenity requests. Your feedback means a lot to us, and we will make sure to improve our housekeeping service to be more responsive and friendly in the future. We look forward to welcoming you back again in the future and providing an even better experience. Thank you! Best regards,. Andri Kurniawan. Hotel Manager
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M***d
icon-origin-TRAVELOKA
7.2
/10
Reviewed 39 week(s) ago
The atmosphere is not comfortable. The room feels cramped for the price. And if indeed all rooms are non-smoking, it should be stated in the information on the Traveloka booking. Don't just check in and then be told that all rooms are non-smoking even though in the booking we asked for a smoking room
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Accommodation's Reply
30 Nov 2024
Dear valued guest, First of all we would like to thank you for your comments to sahid bandara Soekarno Hatta. We greatly appreciate any input that can help us to continuously improve the quality of our services. We apologize for any inconvenience you may have experienced regarding the ambiance and size of the room. We also regret that the information regarding the non-smoking room policy was not clearly conveyed at the time of booking. We will immediately review and ensure that the information regarding the room policy is clearer on the booking platform to avoid any misinformation in the future. Thank you again for your understanding, and we look forward to serving you better on your next visit. Best regards,. Andri Kurniawan. Hotel Manager
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Sri H.
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6.0
/10
Reviewed 39 week(s) ago
After being taken over by Sahid. So it was destroyed, not to mention the progress and changes in service and facilities. Only the room price has changed. Ordered a deluxe room but was given a superior room. Jiancuk.
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4 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear Mrs. Sri H, First of all we would like to thank you for your feedback to Sahid Soekarno Hatta Airport. We are very sorry to hear that your experience was not satisfactory. We understand your disappointment regarding the different types of rooms provided and ensure that the room you occupy is in accordance with the initial booking. We will also continue to strive to improve the quality of service and facilities according to the expected standards. Once again we apologize for the inconvenience, and we hope to provide a better experience in the next opportunity. Best regards,. Andri Kurniawan. Hotel Manager
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L***i
icon-Transit
Transit
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9.4
/10
Reviewed 39 week(s) ago
The hotel is nice, clean, tidy and comfortable. The staff are friendly.
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1 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear valued guest, First of all, we would like to thank you for your review of sahid bandara Soekarno Hatta! We are very happy to hear that you felt comfortable during your stay at our hotel. We are also happy that the cleanliness, tidiness, and friendliness of our staff gave you a pleasant experience. We will continue to strive to provide the best service for you. Hopefully you can come back to stay with us again on another occasion! Best regards,. Andri Kurniawan. Hotel Manager
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Y***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Recommended near Soetta airport
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2 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear valued guest, Thank you very much for your positive review of Sahid Bandara Soekarno Hatta! We are glad to hear that you felt comfortable and satisfied with the cleanliness of our place. We also try to keep the price affordable so that everyone can enjoy it. Hopefully we can welcome you back again in the future! Best regards. Andri Kurniawan
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muhammad J.
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10.0
/10
Reviewed 40 week(s) ago
the place is comfortable, clean, and definitely won't choke your wallet💙
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Muhammad J, Thank you very much for your positive review of Sahid Bandara Soekarno Hatta! We are glad to hear that you felt comfortable and satisfied with the cleanliness of our place. We also try to keep the price affordable so that everyone can enjoy it. Hopefully we can welcome you back again in the future! Best regards. Andri Kurniawan
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J***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 42 week(s) ago
Check in was late at night because I had business during the day until night. Actually, I had felt something wrong with the AC from the beginning. Sure enough, the AC was not cold in one of the rooms on the 6th floor. At around 3.15 am, I complained that I wanted to move rooms because the AC was only blowing out air. 10-15 minutes later, a technician came to fix the AC. Because I was annoyed that I had only slept for 3 hours (woke up every hour because of the heat) I still wanted to move rooms. In less than 5 minutes, I was immediately moved to a perfect room. Thank you staff and receptionist for your alertness.
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3 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Valued Guest, Thank you very much for your very detailed feedback to Sahid Bandara Soekarno Hatta. We apologize for the inconvenience you experienced regarding the AC in your room. We appreciate your patience, and we are glad to hear that our staff was able to assist you promptly with your room relocation. Your satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back on your next visit with a better experience. Best regards,. Andri Kurniawan
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PARLINDUNGAN M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Great and excellent, great location only few minutes to airport.
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Accommodation's Reply
24 Oct 2024
Dear Parlindungan M, Thank you so much for your wonderful review to Sahid Bandara Soekarno Hatta! We're thrilled to hear you enjoyed your stay and found our location convenient. We hope to welcome you back soon! Regards, Andri Kurniawan Hotel Manager
G***t
icon-origin-TRAVELOKA
7.2
/10
Reviewed 44 week(s) ago
Cleanliness of the bathroom floor, bedroom floor, glass, TV needs to be considered.
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Accommodation's Reply
24 Oct 2024
Dear valued guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding cleanliness. We will immediately evaluate and improve the cleanliness standards in the area. Your feedback means a lot to us to provide a better experience in the future. Hopefully we can welcome you back with better service! Warm regards, Andri Kurniawan. Hotel Manager.
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Number of reviews per page
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40