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9.0

Exceptional

From 156 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Avery De Grand City Hotel Bandung

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Bedroom (18)

Distance to City Center (17)

Room Space (15)

Staff Friendliness (14)

Ambiance (14)

Taste (14)

Bathroom (12)

Accessibility (11)

Family Friendly (10)

Wifi (10)

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Traveler Reviews Avery De Grand City Hotel Bandung

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Customer reviews

E***a

Leisure

6.5

/10

Reviewed 4 day(s) ago

The room is okay and clean, but the breakfast is really lacking in variety. I paid 80,000 Rupiah for breakfast for my breast milk, but it wasn't worth it. It was just fried rice and a few side dishes to choose from. There's also an egg corner and cake. I also suggest renovating the lobby with a new concept. It gives the impression of an old Chinese theme, and the children's playground area is also dark in front of the elevator.

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Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, Warm greetings from Avery de'Grand City Hotel Bandung. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to thank you for choosing our hotel unit. Regarding your review of the Avery de'Grand City Hotel Bandung unit, we would like to sincerely apologize for your experience regarding breakfast and the playground area. This will be our priority to improve our service to our guests. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to express our gratitude for your positive review. This feedback will further enhance our team's enthusiasm in providing the best service to all our guests. We look forward to welcoming you back to Avery de'Grand City Hotel Bandung. Warm regards,. Rekka Hermawan, General Manager. Avery De' Grand City Hotel

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S***a

8.5

/10

Reviewed 4 day(s) ago

The room doesn't have a window, it's a bit creepy at night.

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Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, Warm greetings from Avery de'Grand City Hotel Bandung. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to thank you for choosing our hotel unit. Regarding your review of the Avery de'Grand City Hotel Bandung unit, we sincerely apologize for the windowless room experience. However, our room types do have 2 specifications, with or without windows, to prevent this, you can reconfirm your unit through our Hotel Whatsapp contact. This will be our priority to better provide services to our guests. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to thank you for your positive review of our hotel unit. This input will increase our team's enthusiasm in providing the best service to all guests. We look forward to welcoming you back to Avery de'Grand City Hotel Bandung. Warm regards,. Rekka Hermawan. General Manager. Avery De' Grand City Hotel

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daniel t.

Transit

8.0

/10

Reviewed 6 day(s) ago

The rooms are quite small for this price range. The Wi-Fi is unreliable. However, the location is convenient for strategic access to Bandung. It's suitable for transit purposes.

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Accommodation's Reply

31 Jul 2025

Dear Mr. Daniel, Warm greetings from Avery de'Grand City Hotel Bandung. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to thank you for choosing our hotel unit. Regarding your review of Avery de'Grand City Hotel Bandung, we would like to apologize for your experience with the room size and the WIFI issue. However, the room size is already listed in the online travel description. This will be our priority to provide better service to our guests. On behalf of the management of Avery de'Grand City Hotel Bandung, we would like to thank you for your positive review of our hotel unit. This feedback will increase our team's enthusiasm in providing the best service to all guests. We look forward to welcoming you back to Avery de'Grand City Hotel Bandung. Warm regards,. Rekka Hermawan, General Manager. Avery De' Grand City Hotel

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Muhammad S. H.

9.4

/10

Reviewed 1 week(s) ago

Very comfortable, friendly staff and aesthetic hotel.

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Accommodation's Reply

28 Jul 2025

Dear Customer, Warmest Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service of Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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A***f

Transit

8.5

/10

Reviewed 3 week(s) ago

New hotel, good value for money, clean, friendly service

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Accommodation's Reply

15 Jul 2025

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A***w

Staycation

10.0

/10

Reviewed 3 week(s) ago

Okay for a standard hotel in the middle of Jakarta.. breakfast standard needs to be improved.. but the service is incredibly friendly, thankfully ❤️

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Customer, Warmest Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service of Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best regards, Rekka Hermawan, General Manager. Avery De Grandcity Hotel Bandung

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T***e

9.7

/10

Reviewed 4 week(s) ago

Everything was okay, I was just told to wait for the room to be cleaned, even though I arrived at 3 o'clock.

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Accommodation's Reply

10 Jul 2025

Dear Customer, Warmest Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service at Avery De Grandcity Hotel Bandung. We apologize for the delay in waiting for your room. Your feedback means a lot to us. We would appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best regards, Rekka Hermawan, General Manager. Avery De Grandcity Hotel Bandung

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s***i

Leisure

8.8

/10

Reviewed 4 week(s) ago

The room size is quite spacious, there are many rooms, it is clean, only the hot water does not work well and the tap flow is not big enough, so far it is ok for family vacations, it is always crowded every weekend, parking must be full valet if it is a school holiday/holiday, it is rather difficult to sell heavy food except for light ones such as pure milk, instant noodles, yellow rice, thank you

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Accommodation's Reply

10 Jul 2025

Dear Customer, Warmest Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service at Avery De Grandcity Hotel Bandung. We apologize for the issues with the hot water, faucets, and parking area that you experienced. Your feedback is very important to us, and we will immediately fix some of the issues above. We would greatly appreciate it if you recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best regards, Rekka Hermawan, General Manager. Avery De Grandcity Hotel Bandung

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Sully

9.7

/10

Reviewed 4 week(s) ago

The hotel is nice, very comfortable… It's close to everywhere you want to go.

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2 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear Customer, Warmest Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service of Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best regards, Rekka Hermawan, General Manager. Avery De Grandcity Hotel Bandung

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N***l

8.8

/10

Reviewed 4 week(s) ago

We booked a room at the last minute due to a fictitious booking we had. Surprisingly, as the receptionist mentioned, this is a new hotel — and the room we received was very clean and comfortable. It had Netflix, a water heater, and complete amenities. However, one thing that could be improved is that the housekeeping staff forgot to refill the soap, so we couldn’t use it on the second day. It wasn’t a big issue for us, since we had our own. Also, the room didn’t have a fridge. We mentioned this to the receptionist, and she explained that since the hotel is still new, only some rooms are equipped with a fridge. We totally understand that 👍🏻 Keep up the great service. Thanks, Avery, for the experience!

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Our Lovely Customer, Warm greetings from Hotel Avery de'Grandcity Hotel Bandung. Thank you very much for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed your stay, especially the cleanliness and comfort of the room, as well as the amenities we provide. Your kind words mean a lot to our team. We sincerely apologize for the oversight regarding the soap refill on your second day. Please rest assured that we have shared this with our housekeeping team to ensure better attention to detail moving forward. We also appreciate your understanding about the absence of a fridge in your room — as mentioned, we are in the process of gradually equipping all rooms as we continue to grow. Your feedback is invaluable to us, and it motivates us to keep improving and delivering excellent service. We hope to welcome you back again soon and provide an even better experience. Warm regards, Rekka Hermawan, General Manager Avery de'Grandcity Hotel Bandung

y***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

The best hotel! Love it so much

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Accommodation's Reply

04 Jul 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are glad to know that you had a wonderful experience with the service of Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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e***n

9.4

/10

Reviewed 6 week(s) ago

comfortable and quite affordable. very ok lah.

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Accommodation's Reply

24 Jun 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are pleased to know that you had a wonderful experience with the service of Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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T***e

Leisure

9.2

/10

Reviewed 8 week(s) ago

Clean but not that clean. AC is not strong.

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Accommodation's Reply

14 Jun 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We apologize and deeply regret that there was an unpleasant experience regarding cleanliness and AC. We have conveyed it to the management to be considered for our review. Thank you, your input means a lot to us. We would greatly appreciate it if you recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We are happy to await your return to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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Asvi Y.

Leisure

7.9

/10

Reviewed 8 week(s) ago

The room is unique but unfortunately it is very far from the city center.

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Accommodation's Reply

10 Jun 2025

Dear Sir/Madam, Warm Greetings from Avery De Grandcity Hotel Bandung. On behalf of the management of the Avery De Grandcity Hotel Bandung unit, we would like to thank you for choosing to staycation at our Hotel Unit. We apologize for the inconvenience experienced regarding the distance and access to the city center. However, it should be noted that the distance to the city center (Jalan Braga) is only around 7 minutes or 2.5 kilometers. That is the explanation that can be conveyed. We greatly appreciate your review and will use it as evaluation material to improve our services. Thank you for your understanding and patience. We greatly hope to be able to welcome you back. Best Regards,. Rekka Hermawan, General Manager. Avery de'Grandcity Hotel Bandung

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Asvi Y.

Leisure

8.2

/10

Reviewed 8 week(s) ago

The room is unique, but unfortunately the hallway is dark

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Accommodation's Reply

14 Jun 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience while staying with us. We apologize and deeply regret that there was an unpleasant experience regarding our dark hallway. However, please note that our hallways use an automation system when there is movement, the lights will turn on. Thank you, your input means a lot to our review. We would greatly appreciate it if you recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We are happy to await your return to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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I***G

8.8

/10

Reviewed 8 week(s) ago

The room is good and clean, but the suggestion is to be careful with the smart key card given, because when checking out, you are asked to replace the damage because it is considered that the card is not working and there are small fragments. Even though I tested other cards, they were bent and not easily broken. When entering the room, it was smooth and there was no problem, when checking out, I held the card without dropping or bending it until I handed the card to the officer. But because there was a crack, the officer considered me negligent. I am sure the card must have been cracked before, because I brought the card properly. Please be careful, small things make it uncomfortable when checking out.

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1 people find it helpful

Accommodation's Reply

10 Jun 2025

Dear Sir/Madam, Warm Greetings from Avery De Grandcity Hotel Bandung. On behalf of the management of the Avery De Grandcity Hotel Bandung unit, we would like to thank you for choosing to staycation at our Hotel Unit. We apologize for the inconvenience experienced regarding the access card (smart key) problem. However, it should be noted that our smart key is very sensitive to bending, breaking or magnetic, which if there is damage to the above, even though it is very small, will cause the room door or elevator access to not function. That is the explanation that can be conveyed. We greatly appreciate your review and will use it as evaluation material to improve our services. Thank you for your understanding and patience. We greatly hope to be able to welcome you back. Best Regards,. Rekka Hermawan, General Manager. Avery de'Grandcity Hotel Bandung

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E***a

8.2

/10

Reviewed 9 week(s) ago

The price per day changes, even though I had stayed 2 days before, on the 3rd day the price increased, different from the 1st and 2nd days.

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1 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Sir/Madam, Warm Greetings from Avery De Grandcity Hotel Bandung. On behalf of the management of the Avery De Grandcity Hotel Bandung unit, we would like to thank you for choosing to staycation at our Hotel Unit. We apologize for the inconvenience experienced regarding the price changes that occurred. However, please note that hotel room prices will change (fluctuate) which are adjusted to the Hotel occupancy conditions (especially during long weekends). That is the explanation that can be conveyed. We greatly appreciate your review and will use it as evaluation material to improve our services. Thank you for your understanding and patience. We greatly hope to be able to welcome you back. Best Regards,. Rekka Hermawan, General Manager. Avery de'Grandcity Hotel Bandung

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Andhika B. P.

9.4

/10

Reviewed 9 week(s) ago

The staff is very friendly, the room is very clean and comfortable, the noise from outside is well muffled.

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1 people find it helpful

Accommodation's Reply

30 May 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service of Avery De Grandcity Hotel Bandung. We will strive to maintain and improve the quality of service at Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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BARBAR M.

8.2

/10

Reviewed 9 week(s) ago

Got a free upgrade! The best! The only downside is that the wifi is unstable and often disconnects haha.

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1 people find it helpful

Accommodation's Reply

30 May 2025

Dear Mr./Mrs. Barbar, Warm greetings from Avery De Grandcity Hotel Bandung. On behalf of the management of Avery De Grandcity Hotel Bandung, we would like to thank you for choosing to staycation at our Hotel Unit. We apologize for the inconvenience experienced. We are very sorry to hear about the unpleasant experience while staying at our Hotel Unit, especially for the wifi problem. We understand how important comfort is for our guests. We are taking immediate steps to resolve this issue so that similar incidents do not happen again in the future. We greatly appreciate your review and will use it as evaluation material to improve our services. Thank you for your understanding and patience. We look forward to welcoming you back. Best Regards, Rekka Hermawan, General Manager. Avery de'Grandcity Hotel Bandung

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A***r

Business

8.5

/10

Reviewed 10 week(s) ago

New furnish, and feel fresh and comfortable.

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Accommodation's Reply

26 May 2025

Dear Customer, Warm Greetings from Avery De Grandcity Hotel Bandung, Thank you for staying at Avery De Grandcity Hotel Bandung and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service of Avery De Grandcity Hotel Bandung. We will strive to maintain and improve the quality of service at Avery De Grandcity Hotel Bandung. We would greatly appreciate it if you would recommend Avery De Grandcity Hotel Bandung to your family and colleagues. We look forward to welcoming you back to Avery De Grandcity Hotel Bandung. Best Regards, Rekka Hermawan. General Manager. Avery De Grandcity Hotel Bandung

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