7.9
Pleasant
From 3 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

8.0

Meal

10.0

Location

8.6

Service and Facilites

7.3

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Traveler Reviews Summer Suites KLCC by Regal Homes

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a***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 46 week(s) ago
Sorry to say, when you enter the apartment, the smell is not pleasant, at least give it some air freshener, it really smells musty, the smell of old furniture, the bathroom is not clean, it's a bit disgusting to step on the floor, there is only 1 bottle of soap left, the AC seems to be set by the owner to automatically turn off, so it's difficult to adjust the AC temperature from the remote, the TV can't be used, access to the entrance and exit is also difficult to tap the screen, the room key is difficult to use to tap for the elevator, the room guide is not very informative and not very friendly.
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Accommodation's Reply
27 Oct 2024
We are really sorry about your experience, however we have fixed all the issues you mentioned. Once again we apologize for everything.
Tonnie P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Complete facilities, good service.
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