Hotel Mürren Palace

Explore Hotel Mürren Palace
9.8
Exceptional
From 218 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.6

Traveler Reviews Hotel Mürren Palace

Number of reviews per page
20
40
Top reviews
Lisa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Top notch property! Rooms were beautiful, spa was incredible, and food delicious! The staff was very friendly and helpful!! Excellent stay!!
prakash
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would have better spa hours, therefore with more accessibility.
Adam
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel. Stellar views from the balcony. Exceptional staff. Just a wonderful place to spend time!
Daniel E.
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only negative that you might want to be aware of is that it was fairly loud, the sound of bottles being dumped at a nearby recycling station in the morning , and kids screaming from the nearby playground. Not much the hotel could do about these things. Positives: excellent staff, great breakfast, clean property. We will be back.
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GURINDERJIT
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Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing two bedroom apartment
Steven
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing looking hotel. Check in staff had an atitude and overall unhelpful. They could not answer some basic questions. Beautiful place, but some of the staff act oompous and unwelcoming.
Brett
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Mürren Palace Hotel is top-tier. The location and scenery are breathtaking, the rooms are flawless, and the sauna and steam rooms were a absolute dream after a long day out. What really sets this place apart, though, is the staff, especially the amazing bartender. She delivered perfect custom cocktails, remembered my order, and shared it with her team. More than anything, she and the others pulled off the ultimate trick of elite service: making me feel they genuinely cared about me. Fabulous property, fabulous staff.
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Luke
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is in an excellent location, rooms are spotless and the staff are very helpful. The spa was great to relax in after a long day, the different saunas and steam room were a nice touch. Would recommend to friends and family.
Jeff
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Historic type setting and great spa.
Kristin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Most beautiful hotel and location! Our favorite stop in Switzerland by far!
Bita
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay at Hotel Mürren Palace was truly unforgettable.The location is breathtaking, surrounded by the stunning Swiss Alps, with incredible views that make every moment feel magical. Our luxury suite with a hot tub was another outstanding highlight.The suite was beautifully designed, exceptionally clean, and filled with lovely details, including beautiful dishes and elegant touches throughout.It felt luxurious, comfortable, and very special. A special thank you to Petra at the front desk for her warm, kind, and professional hospitality. She had a great impression. was always smiling, handled every request with ease, and solved any problems quickly, making us feel genuinely welcomed and cared for. The housekeeping team was also wonderfull.They were so kind, attentive, and thoughtful, and they kept the suite spotless throughout our stay. Breakfast was fantastic, and lunch was also very enjoyable.A special thank you to Leda, who was incredibly helpful, lovely, and attentive during breakfast and lunch\. Her warm service made every meal even more pleasant Another unforgettable highlight was the wonderful **violin team**Their beautiful performances created an elegant and magical atmosphere that truly made us feel like we were staying in a real palace\. From the outstanding service and luxurious suite to the amazing location, fantastic food, spotless cleanliness, and unforgettable ambiance, everything exceeded our expectations.Highly recommended.we cannot wait to return!
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Bita
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay at Hotel Mürren Palace was truly unforgettable.The location is breathtaking, surrounded by the stunning Swiss Alps, with incredible views that make every moment feel magical. Our luxury suite with a hot tub was another outstanding highlight.The suite was beautifully designed, exceptionally clean, and filled with lovely details, including beautiful dishes and elegant touches throughout.It felt luxurious, comfortable, and very special. A special thank you to **Pedra** at the front desk for her warm, kind, and professional hospitality\. She was always smiling, handled every request with ease, and solved any problems quickly, making us feel genuinely welcomed and cared for. The housekeeping team was also wonderfull.They were so kind, attentive, and thoughtful, and they kept the suite spotless throughout our stay. Breakfast was fantastic, and lunch was also very enjoyable.A special thank you to **Leda**, who was incredibly helpful, lovely, and attentive during breakfast and lunch\. Her warm service made every meal even more pleasant Another unforgettable highlight was the wonderful **violin team**Their beautiful performances created an elegant and magical atmosphere that truly made us feel like we were staying in a real palace\. From the outstanding service and luxurious suite to the amazing location, fantastic food, spotless cleanliness, and unforgettable ambiance, everything exceeded our expectations.Highly recommended.we cannot wait to return
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Brandon
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful location, outside all of the hustle & bustle. Panoramic views. Room was clean and spacious. Food & Beverage Lunch/Dinner menu is somewhat limited. Breakfast included in our stay was very good with ample offerings. Restaurant across from train station has a few more offerings.
Bradley
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful view and nice facility. Staff were kind. Room not entirely clean, TV didn’t work, and overall not worth cost. Breakfast was good but missing food. Too expensive and value does not align with costs of stay.. Not a luxury experience.
Ahunawar
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My favorite place in the Alps. Just 300 people live in Mürren. It’s higher than most other places. Above all, the views are incredible. The hotel takes your entire experience in the Alps up a few notches.
Eric
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome hotel
Robert
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, quiet, beautiful hotel with amazing views.
Angela
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This property is amazing!!! So beautiful, clean, and comfortable! The staff were very helpful with questions. The spa is perfect for relaxing after long hiking days! Highly recommend this hotel!!
Jim
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We booked our room for 6 nights a year in advance and asked for a view, incorrectly. I think they gave us the worst room in the hotel. We overlooked the solar panels on the roof directly below us. We went in July 2026 and it was pretty warm outside. The hotel has no air-conditioning, but it has some pretty large windows and balcony doors. However, they had no screens, so in order to air into the room, you had to also let the 10,000,000+ fly population in your room as well. I’ve never seen so many flies in my life. I guess this is a consequence of having all of the cows up in the hills. Regardless, the room definitely needed to have screens in order to let fresh air in the room without the flies. To go along with this, there was no flat sheet on the bed, but there was a down comforter, which was very heavy. So at night, it was impossible to sleep under the comforter unless you like to be really hot. I think they should’ve provided different options for bedding during the summer months. My final negative would be the Internet speed. There were times in my room at my Internet slower than dial up. To the point where it was not usable. When I went down to the lobby to check the speed, I was able to get about 35.Mbps up and down. In my room, however, every time I checked it, I was never able to get it from 1 Mbps. On the good side, the breakfast was very very good. We ate dinner one night and had the fondue, which was also very very good. The restaurant staff were great.
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Justin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent hotel great location
Number of reviews per page
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