Overall, I had a pretty good stay at the Saturn Hotel. Cleanliness was top notch, as was the friendly service from the male receptionist. Thumbs up 👍

Always stay here every time I go to Penang, the hotel is bright, clean, and easy access to everywhere.

I was very satisfied with this hotel room! The location is strategic, close to the city center and public facilities. The room was spacious and clean, with a modern and comfortable interior design. I highly recommend this hotel for family vacations or business trips. The excellent service and complete facilities made me feel right at home!

Staff are very friendly, caring, and kind. Many food around, very convenient. The room is very spacious, clean, and beautifully decorated for 3-4 pax. Very recommended and definitely will be back next time I visit Penang.

The rooms are small, and they requested connecting doors, but none were available. One room is on the 4th floor and one room is on the 3rd floor. The rooms aren't airtight, but they're comfortable, especially with the hot water.

City center, room spacious, price affordable

The staff was very responsible and friendly

The room was spacious for a Family Suite, clean and comfortable, and very well maintained. The front desk staff was very friendly and helpful. Unfortunately, we only stayed one night. We wanted to extend our stay, but it was fully booked because there were only three available Family Suites. We were very satisfied and would stay at this hotel again if we were in Penang again, and we would recommend it to friends and family.

The hotel staff is friendly compared to similar hotels. The rooms are clean, and I had a room with a bathtub. The room is also spacious.

Good stay, clean, big room, excellent service.

Strategic location, clean rooms and strong shower water

The hotel is nice & clean , i like the environment very much

is the bestttt veryyy besttttt. super friendly staff

The room is decent and clean, there are lots to be loved, but the reason I gave it a bad review especially on the hospitality & facility is because on the first night I checked in there was a black out incident, the whole 4th floor went dark with no electricity. I just got inside the room, and about to take a bath after a long day, suddenly it went dark. The hotel staff knocked on my door, while I was half naked (because it was dark and the AC was also down), she asked permission for the hotel’s mechanic to check the electricity panel inside my room. But they didn’t find anything wrong, then the mechanic had to make several calls before found the problem. I waited for around one and a half hour for the electricity came back alive again, I was very tired and the next morning I had to wake up early for doctor appointments. There was no apology or compensation at all from the hotel staff.

Very good location in Georgetown, near to most of the tourist spots and food!! Definitely be back again, warm welcoming by staff also. Kudos to the team 🙌 The only cons is quite limited parking, but the staff will help to arrange if have any slot available 😀 thanks for the good service and keep it up. 😇

Clean, cozy. Have a hairdryer. Good place.

New hotel with spacious and clean rooms, if you go to Penang you can stay again.

The room, the bed, pillow, the bathroom are really comforting, we love the shower, bath gel, shampoo & conditioner. We can find food for early breakfast on a dim sum resto just by walk around 3 minutes from the property, and by walk around 10 minutes we can find various options for dinner, including more than 3 durian kiosks.

Perfect.. New and very clean room. Location is also close to town.

Hotel is clean and a comfortable room