Dear Merlinda J.,
Warmest greetings from Swissôtel Nusantara,
We truly appreciate your heartfelt and beautifully written feedback. It is wonderful to know that from the moment you arrived, the warm welcome from our team helped create such a memorable impression of your stay in Ibu Kota Nusantara.
Your kind recognition of Teta, Rara, Melissa, and Bregas will be gladly shared with them, and it will certainly mean a great deal. We are delighted that their informative, attentive, and helpful service contributed to making your experience feel warm, comfortable, and personal.
It is especially meaningful to hear that the atmosphere and hospitality from both our Front Office and Restaurant teams made you and your husband feel at home, even during your very first stay with us. Creating genuine connections and memorable experiences is something we truly value at Swissôtel Nusantara.
Your kind words are a wonderful encouragement for our entire team, and we are honored to have been part of your visit.
We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara.
Warm regards,
Ronald Christiandinata
Quality Manager