8.8
Very Good
From 286 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Crisol Mozart

Number of reviews per page
20
40
Top reviews
Andrea
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location!
Hoi Wan Crystal
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Helpful staff at reception. Great location, only a short walk from the train station and tram station. Plus there is a supermarket next door. The room is bright and modern. The bed and pillows are comfortable. However the bathroom is poorly designed. The toilet is in a separate room from the sink and shower. Also, the shower leaks out into the bathroom. Rooms ending in 01 are smaller.
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Yogender K
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room and washroom was very clean. Staff members were excellent. Air conditioning worked perfect
Nicole
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice bathroom. Good towels. Spacious room. Capable staff. Accommodating. Good housekeeping overall.
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room Helpful attentive polite staff Very accommodating Good aircon in room Comfortable bed and pillows Great room layout
Kelly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stayed for 1 night in the family room and it was very spacious for the 4 of us, very clean and in a great location. Staff were very friendly and helpful. Would definitely recommend this hotel and would definitely return
Kwon
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Friendly staff. Small, but Clean room with all the essentials.
andrea
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location was great. Rooms were clean and comfortable. Staff was very friendly
WENDY
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Had a nice stay.
Cheung
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I had terrible check-in experience. The room i booked through expedia was King Room (20 sqm) while the hotel staff Maria arranged a Queen Room (17 sqm) to me and argued that there is no room size specified in the Expedia platform so they are fine to give me the smaller room. Even after i provided the room size specified in the hotel official website, there was no King Room available during the period i stayed and i could only either accept the Queen Room with certain % discount or leave. In the 2nd morning during my stay, the fire alarm kept ringing on and off in the early morning from 5am to 9am without reason and the Sonder app only replied there was techinical issue without any update or annoucement for the reason of false alarm. The body wash bottle was filled with body lotion and the hair dryer was with burnt smell which is unsafe to use. That said, the bedding and shower in room was comfortable.
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Mohammed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I had an excellent stay at this hotel! Everything was perfect — the room was spotless, comfortable, and very well maintained. The staff were incredibly kind and helpful throughout my stay. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
florence
icon-
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was immaculate The staff was heart warming The amenities were efficient What an enchanting stay I had,from the moment I arrived to the moment I checked out.
Nina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Many of the staff were very friendly and helpful, especially the woman who did our check in and out. The bathroom was very modern and clean. The area is centrally located and close to many restaurants and shopping. The room was also very quiet, we didn’t hear any street noise from the 6th floor. Some minor issues were that we found 2 silverfish in our room. Also a different staff member wasn’t very accommodating in regards to check out time (Maria). Overall excellent value for the stay and we would return!
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Aline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Vert Nice room. Don’t Forget, eco-friendly…don’t change the toiles if they are not on the floor. Thank you for our stay, the propre are very nice and the room is very clean.
Mohammed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I had an excellent stay at this hotel! Everything was perfect — the room was spotless, comfortable, and very well maintained. The staff were incredibly kind and helpful throughout my stay. A special thanks to John, who went above and beyond to make sure everything was perfect. His professionalism and friendly attitude truly made a difference. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
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Marie-Josée
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The staff, the clean room, the decoration, the location
Sumanpreet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were amazing! Very helpful. The room and washroom are a good size. Also loved the AC! Walking distance from so many good restaurants and stores! Would stay here again.
ITAMAR
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This property was conveniently located and an easy walk to Old Nice where there were plenty of dining options as well as shopping. The front desk staff was very helpful and did their best to accommodate our requests. The hotel is a minimalist design and the room was comfortable. There were several areas we were disappointed in. The first, was the scent of the lobby and hallways. The air seemed stale, and there was an unpleasant odor throughout the days we were there. We were also disappointed in the timing of the room freshening up each day. It took them until nearly 5 o’clock to accomplish the task. After a long day of walking in sightseeing, this proved to be inconvenient.
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Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location, simple elegantly furnished rooms with lovely bathroom. Perfect for a quick city break
Gail
icon-Leisure
Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Yelo assigned me room 001, in the basement next to the breakfast room. Staff asked me if I booked on another platform (Expedia), and I’m a solo female traveler — perhaps that is why. Neighborhood is lovely, only an 8-minute walk from Gare Centrale. Petite dejeuner standard. Coffee machine hard to operate.
Number of reviews per page
20
40