9.3
Exceptional
From 12 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.6

Meal

8.7

Location

9.6

Service and Facilites

9.1

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Traveler Reviews The Omala Hotel & Resort Tretes

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Customer reviews
Dian S. M.
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Staycation
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9.4
/10
Reviewed 6 day(s) ago
Hopefully in the future there will be more food choices... maybe because it's still new, yeah...
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A***a
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9.1
/10
Reviewed 9 week(s) ago
discriminatory security guard, ordered food via whatsapp but no reply and did not end up ordering food. receptionist served well, quite satisfied with the quiet atmosphere and clean place.
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Annisa D.
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9.4
/10
Reviewed 10 week(s) ago
My second visit to this hotel, and everything was as satisfactory as before, just beed to clean up the dust a bit in the cupboard. And also, there was suspension bridge now, I think it’s new because I didn’t see it before. Cool!
1 people find it helpful
TAUFIQURRACHMAN S.
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Staycation
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9.1
/10
Reviewed 14 week(s) ago
It seems like it's still a soft opening. Very new. With a modern traditional Javanese concept. The lobby is still empty. The resort consists of only 2 floors. The ground floor is for the lobby with its restaurant, also a playground corner, the 2nd floor is for the rooms. So there is no elevator, but you have to go through aesthetic stairs. The room is very spacious with a bathroom that is also very spacious. Even 2 sinks are available in the bathroom. If it were replaced with a bath up, it would be more functional than 2 sinks. Rooms with connecting doors are available. We chose a room facing the mountain. But it turned out that the mountain was almost invisible because it was covered by tall trees. The view from the room's balcony was very beautiful. We found some corners of the room had spider webs. Maybe because it was rarely occupied. The hotel also seemed to still lack staff. There were no staff to help carry suitcases from the parking lot to the lobby or vice versa when checking in/out. Even though the yard is full of paving so suitcases cannot be rolled. Also, no one helped from the lobby to the room. There was no breakfast option available on Traveloka, but we were offered breakfast with an a la carte menu, they said. Maybe we will come to stay again later after the grand opening.
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M***a
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
the room is very clean and comfortable because it is very spacious. try buying food at the restaurant, all the menus are delicious. only sometimes the hot water is not hot enough and you have to wait quite a long time. but otherwise it is very comfortable. will come back to stay here again. Thank you
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J***k
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8.5
/10
Reviewed 17 week(s) ago
Good service and facilities, comfortable place and good hotel cleanliness and the location is not far from Tretes Market.
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Nabila
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Staycation
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9.1
/10
Reviewed 23 week(s) ago
It seems like this hotel is new..so there are no reviews on traveloka yet.. In my opinion the hotel is good because it is new, but there are not many employees yet.. The lobby is still empty.. But the location is close to the snack stalls in front of the Surya Hotel.. The room is clean, comfortable, the bathroom is okay, all the bathroom furniture is toto 😅hot water is okay, the AC is rarely turned on because Tretes is already cold.. There are long and short sofas in the room, there is also a balcony..okay, to repeat it again.. The swimming pool is quite large but there are lots of fallen leaves..but the guard is quick to clean the leaves….so far this new hotel is okay.. Good luck trying it guys..
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