Overall Ratings & Reviews Hotel O Mantari Guesthouse

scam, shame on you, they charge additional fees.

Very bad....Not according to the application. We have come a long way but it turns out we have to add more costs, we did not stay the night, the money was returned and at the same time there were also some people who did not stay the night. Please re-verify the application so that no one is fooled again.

using an application error as an excuse to increase room prices... gloomy atmosphere

The staff's response was quite good, perhaps the facilities could be improved, such as the AC which was broken and could not be used.

Fraud, looking for the place but it leads to a cemetery, really annoying In the end I didn't end up staying overnight, because the place is in a cemetery

Strategic location on the side of the road, cheap and clean, even though I only wanted to rest for a while, the accommodation was quite good.

The description says there is AC, there is a private bathroom, they say the price is discounted. But the reality is not as expected 🙄. The room has a dirty floor, no AC, no bathroom in the room. Yes, the price is cheap, but why lie?

It's better to close it, there's no comfort whatsoever

The hotel liar paid via the app, but when he got there he asked for a big price difference again

Price is not appropriate, but facilities are okay, service is fast and friendly

In the application, the price is listed as 50 thousand, when we arrived at the location it became 180 thousand with the reason that it had not been adjusted again and blamed the application, aka scam, hot water is not available 24 hours

Whatever the reason, this is a scam. So I booked a room for 100 thousand for 2 nights, *I thought there was a promo right? When I arrived at the location, the receptionist said they were experiencing an error in the application, it turned out that the price that had been booked was not correct, the receptionist also said that they could not see the customer data to confirm this, so I had gone all the way there so I paid the difference of around 200 thousand again. I could refuse but. 1. If there is a refund, the money will not necessarily be returned in full. 2. I just arrived at Padang at 7 pm, it would be an effort again to find a place to stay. 3. So I had no choice but to pay again, so the total was 300 thousand for 2 nights. Previously, I saw reviews of several other properties in West Sumatra, the case was the same as this. Asked for the price difference when I arrived at the hotel, if this is not a trap, the relevant party should have temporarily closed the hotel booking service on all applications so as not to harm customers until the price on the application returns to normal. So Be a smart buyer guys

Staying here is very comfortable. From the good service, besides the place is also nice, neat, clean and comfortable. Calm and safe. Atmosphere/Facilities: the atmosphere is very comfortable, calm and the facilities are good. Staff Assistance: the staff are friendly and kind. Highlights: the place is very comfortable. Price: the price is also affordable. Location: the location is also not too far from the center of Bukit Tinggi