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Explore Rumah Kandjani By Makati

Traveloka (31)

8.7

Very Good

From 31 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

9.0

Meal

8.2

Location

8.8

Service and Facilites

8.5

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Traveler Reviews Rumah Kandjani By Makati

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Customer reviews

s***i

8.5

/10

Reviewed 4 week(s) ago

Great, close to the ring road, campus, and culinary.

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Herizal W.

Leisure

8.5

/10

Reviewed 4 week(s) ago

Plus: Room is big, location is in the quiet area, Minus: Dont expect too much service

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S***h

Medical

8.8

/10

Reviewed 8 week(s) ago

It's really cool and comfortable. The only downside is that the hot water from the shower is small. Everything else is really cool.

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1 people find it helpful

sandy p.

10.0

/10

Reviewed 10 week(s) ago

friendly staff, facilities are quite complete, cool overall I can stay here again when I go to Jogja

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R***y

Leisure

8.5

/10

Reviewed 10 week(s) ago

Arriving at the hotel, we were greeted by friendly staff, the check-in process was given 30 minutes early 🤭 the check-out process was also very fast, the room condition was clean and the facilities ⭐⭐ were sufficient with the vibes of a Javanese residential environment 😊 if you need anything, just ask the staff and don't hesitate to ask 😁

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2 people find it helpful

D***a

Leisure

9.1

/10

Reviewed 13 week(s) ago

I recommend if you want to stay in Jogja again, it's worth it for the price.

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1 people find it helpful

A***k

Leisure

8.8

/10

Reviewed 18 week(s) ago

the hotel staff is friendly so it's easy during the check in process the room is also comfortable and spacious it's just that the heater takes a long time to heat up. and sometimes it gets cold in the middle of a shower

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1 people find it helpful

N***l

Staycation

8.4

/10

Reviewed 20 week(s) ago

Have stayed at Kandjani twice. This time I got a room on the 2nd floor, but the room was not clean, the floor was dusty, the sheets smelled damp. Next time I stay again, hopefully I can get a room on the 3rd floor like before.

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5 people find it helpful

n***a

Transit

9.1

/10

Reviewed 20 week(s) ago

The place is nice, even has a fridge and sink. Very spacious for the price. The place is also nice.

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K***i

8.3

/10

Reviewed 21 week(s) ago

I stayed at Rumah Kandjani Jogja and wanted to share my experience so that it can be input for the management. Unfortunately, during my stay I did not find any staff on standby. The staff was only there when checking in at 14.00, after that the reception area was empty, even though it had been quiet since 19.00. When checking out at 05.00 in the morning there were no staff at all. This is quite disturbing, especially regarding the sense of security and comfort of guests. Some facilities are also less than optimal. The TV in the room does not work, the toothbrush is new but the bristles are very rough and uncomfortable to use. The AC is also unstable, often turning off and on by itself, disturbing rest. The place is actually clean and aesthetic, but overall it feels unprepared to receive public guests. The absence of CCTV in public areas also adds to the feeling of insecurity, especially at night when there are no staff on duty. Hopefully in the future it can be given more attention, because this place has good potential if managed more professionally.

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6 people find it helpful

Accommodation's Reply

26 May 2025

Dear Customer. Thank you for taking the time to provide detailed feedback regarding your experience at Rumah Kandjani Jogja / Rumah Kandjani By Makati. We greatly appreciate any feedback from our guests, as it greatly helps us to improve our services. We apologize for the inconvenience you experienced regarding the availability of staff at the reception area. This is not the experience we expect for our guests. We will immediately review our staff's work schedule to ensure that there are staff available to assist, especially at night. Regarding facilities such as TV, toothbrush, and AC that are not functioning properly, we will immediately conduct inspections and repairs. We want every guest to feel maximum comfort during their stay. We also noted your suggestions regarding security, including the presence of CCTV. This is a very important aspect, and we will consider improving the security system in public areas. We appreciate your compliments regarding the cleanliness and aesthetics of our place. We are confident that with these improvements, Rumah Kandjani can be a better place to stay in the future. Thank you again for your feedback, and we look forward to welcoming you back in the future with a better experience. Best regards. Hotel Manager

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Hendra H.

Leisure

9.7

/10

Reviewed 22 week(s) ago

affordable location, comfortable and clean hotel

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1 people find it helpful

Accommodation's Reply

26 May 2025

Dear Hendra H. Thank you very much for your positive review! We are very happy to hear that you found our location affordable, and our hotel comfortable and clean. We always strive to provide the best experience for every guest, and your comments are a great motivation for us to continue to maintain and improve our services. We look forward to welcoming you back to Rumah Kandjani Jogja in the near future! If you have any suggestions or special needs for your next visit, please do not hesitate to contact us. Best regards. Hotel Manager

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Yusak A. S.

9.4

/10

Reviewed 23 week(s) ago

For the price of 300 thousand, this room is quite good. There is a mini fridge in the room and a hairdryer.

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Accommodation's Reply

26 May 2025

Dear Yusak A. S. Thank you for your review! We are glad to hear that you are satisfied with the quality of our room. Facilities such as a mini fridge and hairdryer are provided to add to your comfort during your stay. We hope that our affordable price and the facilities we offer can meet your needs. We look forward to welcoming you back again soon! If you have any suggestions or special requests for your next visit, please do not hesitate to contact us. Best regards. Hotel Manager

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G***t

8.8

/10

Reviewed 24 week(s) ago

I didn't expect there to be a cool accommodation for 3 people. Clean, comfortable, there is a kitchen, sofa, a room on the 2nd floor mezzanine with 1 queen bed & 1 single bed. It's really cool, really nice for resting. Like living in a studio apartment. It's just that at night the shower water was small 🫠 so taking a shower wasn't fun. I've reported it and it was responded to well, the next morning the water was stronger but the water was still not good enough, and the hot water in the shower didn't turn on. The wifi was confusing so it couldn't connect. But overall it's super cool, cool, clean, really comfortable for three people to stay, it's really fun. Thanks Rumah Kandjani.

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Accommodation's Reply

26 May 2025

Dear Customer. Thank you very much for your very detailed review! We are glad to hear that you and your friends enjoyed your stay at Rumah Kandjani. We strive to provide a clean, comfortable and accommodating atmosphere for our guests. We apologize for the inconvenience you experienced with the shower and wifi. We appreciate your feedback and have followed up on the issue to ensure a better experience for future guests. We look forward to welcoming you back again in the future to enjoy more of our facilities. Thank you for choosing Rumah Kandjani and have a great day!. Best regards, Hotel Manager

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Ghazi U. M.

Leisure

6.1

/10

Reviewed 28 week(s) ago

Until around 9 pm, the parking lot was a mess with no one guarding/arranging the parking lot. Since the night before, we had submitted a request for breakfast at 06.30, but in reality, there was none until 07.00 am. The water heater thermos was full of dust.

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6 people find it helpful

D***a

Staycation

9.4

/10

Reviewed 33 week(s) ago

Worth it, the place is comfortable and clean

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1 people find it helpful

L***g

Leisure

9.4

/10

Reviewed 38 week(s) ago

comfortable and satisfactory service, thank you

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5 people find it helpful

Accommodation's Reply

05 Feb 2025

Dear Customers. Thank you very much for your positive review! We are very happy to hear that you are comfortable and satisfied with the services we provide. Your satisfaction is our top priority, and we will continue to strive to provide the best experience to every guest. We look forward to welcoming you back in the future. Thank you. Best Regards-Makati Kandjani Hotel

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S***n

Transit

8.8

/10

Reviewed 39 week(s) ago

The staff is friendly, the place is clean.

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1 people find it helpful

Accommodation's Reply

20 Jan 2025

Dear Customer. Thank you for your positive review! We are very happy to hear that you found our staff friendly and our place clean. We strive to provide the best experience for all of our guests. Feedback like this is invaluable to us as it helps us continually improve our service. We hope you will return and enjoy the same wonderful experience. Thank you for choosing us, we appreciate your support! Best Regards. Makati Kandjani Hotel

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s***a

6.7

/10

Reviewed 41 week(s) ago

The room description is for 4 guests, but when they arrived the towels and drinks were only for 3 people, when they asked again they said it was for 3 people, please make the information in the room options clear so that it is not ambiguous. The bathroom and kitchen are a bit dirty and smelly. Parking is narrow. Overall it's quite good

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7 people find it helpful

Accommodation's Reply

20 Jan 2025

Dear Customer. Thank you for your review regarding your stay at our accommodation. We greatly appreciate your feedback, as it helps us to continuously improve the quality of our services. We understand that there were some things that did not meet your expectations during your stay. We will immediately follow up and evaluate every aspect you have conveyed, to ensure that we can provide a better experience for each of our guests. Regarding the room capacity information, we will review the way it is presented so as not to cause confusion. We will also ensure that the cleanliness and comfort of the bathroom and kitchen are well maintained. Regarding parking, we will re-examine its layout and capacity to provide better comfort for our guests. Once again, we greatly appreciate your feedback. We are committed to continuously improving the quality of our services, in order to provide a satisfying experience for every guest who visits. We hope that you will give us another opportunity to serve you better in the future. Thank you for your attention and cooperation. Best regards. Makati Kandjani Hotel

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