Overall Ratings & Reviews Kayumanis Nanjing Private Villa & Spa

I scheduled our stay at this resort at the tail end of our trip to China to relax after so many days of hiking and touring around. I've never felt as relaxed at a resort/hotel in my life. To start, the villas at this location are like mini-castles in that they are all walled off to the rest of the area and you never have to encounter or hear anyone else. The villa was spacious, with its own beautiful hot spring tub and swimming pool. The majority of our time was spent between soaking in the hot spring tub and then cooling off in the pool. Unbelievably relaxing. In the hot spring tub and pool you float and relax to the beautiful private setting including the trees, birds singing, and even the villa that has ivy growing along its sides. Inside the villas the rooms are very clean, spacious, and you need for nothing. When we arrived we were served afternoon snacks including tea/coffee and some desserts. The management at the resort are fluent in English which made ordering our in-villa meals (dinner and an early breakfast) very easy. Basically anything you need is just a phone call away. All meals were delicious and in-villa service, impeccable and incredibly friendly. In retrospect, I wish I had scheduled more time here. My wife and I loved staying here and if we ever come back to China, we will be staying here again. Thank you for the incredible stay Kayumanis Nanjing!

服务周到, 去的那天是生日 ,还有惊喜.

服务蛮好 车站接送 去汤山镇也能预约接送很方便 房内饮料水果打个电话就能送来 总体满意 不足之处是小孩餐费太贵 7岁小孩收了我们600一天 不加床位也就吃顿早饭和下午茶价格太高了 5星自助早餐也最多加一百多

住在栖霞双卧别墅，相当失望的周末度假： 1、室内无3G信号Wifi网络信号几乎不可用；，2、晚上客厅里居然看见老鼠在跑；3、下午2点到酒店，居然服务员还在打扫房间清洁，延迟交房半小时，对此名叫罗纳尔多的大堂经理态度恶劣，毫无歉意；4、卫生间热水开10分钟以上才来；5、铺夜床尽管一再强调主卫熏香结果还是无熏香；6、客厅电话坏了修复后仍不能使用；7、夜晚因为旁边有在建项目噪音大影响睡眠；8、主卫早上不能冲水，通知维修人员修复后居然没人锁门，造成安全隐患；9、名不副实的管家服务，并无专业管家服务，所有电话均接到大堂前台，非一对一管家服务；10，室内门铃无应答功能；11、温泉操作面板在墙边，非常不方便；