9.0
Exceptional
From 439 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Nemuru Stay BTC
All
Staff Friendliness (76)
Ambiance (68)
Bedroom (66)
Accessibility (62)
Room Space (60)
Wifi (56)
Bathroom (55)
Check-in/out Time (50)
Distance to City Center (49)
Hotel Area (49)
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Traveler Reviews Nemuru Stay BTC

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40
Customer reviews
Ayu L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 hour(s) ago
It's cool, guys, it's totally worth it...
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rea r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The rooms are spacious and quite decent for the 200,000 rupiah price. There's a swimming pool, too. I'll definitely be coming back to Nemuru.
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ayyi r.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 day(s) ago
Many rusty things in the bathroom, heater pipe leaking, walls damp, flaky, and mouldy. The aircon is not cold, but it's still acceptable compared to the ugly wall. Was considering blocking rooms for families (because I will have an agenda near this hotel), but changed my mind.
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w***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Unfortunately, parking is paid, just like parking at malls. The Wi-Fi doesn't seem to have a good signal everywhere.
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sunggultimoti
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 day(s) ago
Amenities (coffee, sugar, tea) were missing, only bottled water. There were a few tissues, but they weren't in the right place. The towel rack in the bathroom was about to fall off. Towels were only available when requested, and it took about an hour to arrive. The bathroom floor wasn't clean and still felt dusty underfoot. The balcony was also dusty and dirty. Parking was stamped, but we still had to pay.
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S***h
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
The room was dirty, the floor wasn't clean, and we had to pay for parking. We were on a day trip and had to pay for parking ourselves. How much was that?
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ismi
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The hotel was quite nice, although the room was a bit cramped due to the ceiling not being high enough. Unfortunately, the walls were peeling, making it uncomfortable to look at. The staff was friendly. Bottled water was available, and the electricity worked well.
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Wiwit D. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
First time nginep here in the Bekasi area. Location is behind BTC mall. Next to it, there's a CGV cinema if you're bored, you can go there. The hotel does not have a deposit, but if you want a double card, you can pay 50k or leave your ID. The lift uses access. For the room, it's already a smart TV. I booked a deluxe room, it's quite big. However, it's not very soundproof because the room next to mine was playing YouTube very loudly, it could be heard in my room. Coincidentally, I got a room in the back area, so the view is a factory, and during the day until the afternoon, there's the sound of factory machines, which is not very pleasant. Better to ask for a room facing the front street, not the back. Next time I want to try the family room, it looks good. By the way, there's no phone, so use WhatsApp. Food is ala carte, not a buffet like usual hotels. But the good thing is it can be delivered to the room, which saves my time a lot. For the pool, there is one, but it only operates from 7 AM to 7 PM. Unfortunately, you can't borrow towels for swimming, so use your own towels from the room. By the way, the food is delicious, the fried rice and katsu are okay. Better for you to order gofood at night because BTC mall only has KFC and Hari².
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended hotel for a budget, nice, and comfortable stay. But not recommended during the holidays. The hotel rooms are full. I booked a superior room but got a standard room, even though the price is different. But never mind, it's still comfortable.
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Lia A. V. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Check-in was easy, the family room was large, the interior was nice, and there was a swimming pool. However, the room wasn't very clean, and the bathroom was also poorly maintained. Please pay more attention.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable and quiet, spacious rooms, cool, easy access, friendly service.
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h***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The bed and bathroom smelled, so it was uncomfortable.
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H***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's good, clean and comfortable if you stay here.
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S***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 6 week(s) ago
Everything is not okay!! Please fix it again, because people who stay also pay!!!!
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S***r
icon-origin-TRAVELOKA
6.2
/10
Reviewed 6 week(s) ago
The room was uninhabitable, the AC was stiflingly hot, even though we paid for it. Please fix the room if it's so unfit. The towels were damp, the toilet was tiny, and the shower was in an awkward position. I've stayed here several times, but this time was the most disappointing.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
will come back here again!!!!
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
One of the best hotels in Bekasi. Clean room, good service, and strategic location. Worth the price!
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Recommended for long stays. The staff is friendly and often asks when checking out if you want your room tidied up. The air conditioning is cool, the room is comfortable, and clean, and the best part is the free parking.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfying, and I think I'll be back. It's cheap, but the room quality is excellent. I love it.
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B***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good service, fairly spacious rooms, direct integration with bus agents makes it easier if you want to travel
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