The Hotel in General is good. A good location along the promenade, the conditions of the Hotel are good. The staff is great, very nice and helpful. Breakfast good. Dinner quality good, not great. A very nice rooftop pool and bar. We got a extra large room, family size although we didn't need three beds, but that was fine. My complains: 1) The room had one light switch that put on everysingle light in the room. No way to separate parts of the room. For example, if I wanted to reed while my wife wanted to sleep, there was no way to do that. If you plugged an accessory like an Iphone into a wall outlet, the moment you shut off that main switch the entire room light's would go off, but unbeknown to me the plug where I had my Iphone charging would go also off, so that in the morning when you thought you had a phone charged, that was not the case.The bathroom lights were also crazy, one was too low to see your face, if you put on the second one, it was a bright light around the frame of the mirrow that would not allow you to see much and if you had the door open, the light from the window in contrast would make your face disappear, So I basically had to shave without fully seeing my face

Excellent in every aspect. Friendly staff. Comfortable rooms.

They dont tell you that reception is in 18 floor and no one help you with the luggage, parking is hard to find and no signals , you have to walk inside the builkding and figure it out. They charge you for early arrival and for visitors , the food is boring and the music in the dining room very loud you have to yell to have a conversation .

Everything was great!

Check in is on the 18th floor with amazing view along with the pool, buffet and bar. It was easy and they gave us a room with large windows and a view of the river and city which was nice. Room was clean except when I pulled the bed sheets down there was a tag from some new clothes in the sheets and 2 flecks of black ??? We were just too tired to go back and ask for another room but I put that in a baggie and gave it to them upon check out, and my husband slept in that bed. Over all the hotel is very nice. Breakfast buffet was ok it but seemed like it had been out for some time. They did cook the scrambled eggs more for us as they were on the rarer side. Views are spectacular and the buffet area was very clean. Parking was easy and we would stay there again. Great location on the malcon. Great staff.

everything was great

Great breakfast, rooftop pool and location!

Everything worked perfectly. The air conditioner kept the temp all night. The bathroom was large and clean. All staff was friendly. We enjoyed our food and drinks on the rooftop when we arrived.

Highly recommend

No fue buena la atencion del personal

Excellent location, staff, room sizes. Better vegetarian vegan options for breakfast are appreciated as it was pretty meat heavy

We stayed here twice and both the times to staff was excellent, the property was centrally located, it felt safe, and welcoming. I highly recommend this hotel and felt like it exceeded our expectations.

I love it

Super late check in (around 6pm), gave me the incorrect room (a handicap room I did not reserve), the next day they gave me another room but still not the one I asked and reserved for.

Me cobraron un 15% extra a mi llegada me parece un abuso

The hotel didn’t have luggage racks for the room what usually is a pretty basic thing, when I requested one I was told they didn’t have any. The hotel didn’t have a gym / fitness center. I was informed it was being built or renewed. The views from the restaurant, bar, lobby and room were great though and staff was polite.

Everything was excellent

Excellent

Nice

Buena estadia