Overall Ratings & Reviews Protea Hotel by Marriott Lusaka International Airport

Nice property ruined by an obvious lack of management. Just to list a few ins. One night stay: we had called ahead for the hotel shuttle, which was confirmed. Never showed up, had to take a cab. We were woken up at 5:15 am for a shuttle request we never did. Had dinner in the restaurant: service was entirely absent at first , then took just short of an hour to get a salad. Breakfast: no more coffee, then went to make a fresh pot, it never happened (we got coffee from the bar). We were offered hot breakfast after we had finished , etc. Top management has obviously given up. What a shame

Great

Everything was great except for the air conditioning which was kind of annoying. Breakfast was great too.

What a wonderful stay we had. All the staff was nice and friendly and one of the most cleanest hotels we stayed at while in Zambia. We hope to visit again soon.

Great hospitality and clean restaurant