Overall Ratings & Reviews TownePlace Suites by Marriott Abilene Southwest

Room was adequate but not great. We were given a handicapped room, which we didn’t need. We had a suite with a separate bedroom, thought it came with a king size bed, but it did not. Bedroom door would not close, it left a 2-3 inch gap. A/C blew directly on you whether in the bed or in sitting area. We had 2 shampoo bottles and one condition bottle in our shower, no body wash, we did however get a miniature soap bar. The breakfast was good.

Hotel was wonderful! Staff was professional, friendly and helpful. Room was very clean and nicely stocked with bath towels, coffee, tea, etc.

Great hotel! Friendly staff!!

So friendly and accommodating! Very clean!

We enjoyed our stay and everyone was so accommodating. They ladies working breakfast were so sweet and took pride in the foods taste and presentation. One lady was super amazing so cheerful and kind.

Clean, nice breakfast

Reserves the room ahead of time. Check in was quick and the clerk was courteous and informative.

This hotel was amazing! The employees were so nice and sweet helping us with questions and just simply telling us good morning! The hotel was clean, the ac was cold, and there were many amenities offered in our room and out of it as well. The breakfast was amazingg with so many great options and amazing muffins!!

Rooms were great! Love the space and kitchen! Very comfortable bed!

It was all great!

Everything was great, but the bed and pillow were too firm for us.

Booked a room w two queen beds- was told that due to a baseball tournament- my room I reserved wasn’t available and that they upgraded me w a room w a kitchenette and pull out bed. Who wants to sleep on a pull out bed. Was told I wasn’t charged any extra for the room I didn’t reserve. If I wanted a room w a pull out bed- I would’ve reserved one. Very disappointed. I have a back issue and I’m expected to sleep on a pull out bed. I would appreciate some consideration regarding this.

The room was clean and comfortable. The food was good. The staff were very pleasant.

Very clean, comfortable, and spacious!

Nice, clean and new

I would definitely return again, absolutely AMAZING!

Clean rooms and excellent breakfast options

Nice property (Mar2025) and clean. Nice breakfast and eating area too. Cordial staff and easy check in & out.

Staff was awesome

Hotel was very accommodating. Good stay for the money