Parkside's Hotel Palembang

Explore Parkside's Hotel Palembang
9.4
Exceptional
From 308 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.2

Service and Facilites

9.3

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Bedroom (35)
Staff Friendliness (33)
Ambiance (33)
Variety (32)
Bathroom (30)
Distance to City Center (29)
Room Space (29)
Taste (28)
Hotel Area (26)
Surroundings (25)
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Traveler Reviews Parkside's Hotel Palembang

Number of reviews per page
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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 4 day(s) ago
Very nice, cool room, cold AC, and smells good.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with our rooms and facilities. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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Fara s. B.
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10.0
/10
Reviewed 7 day(s) ago
The room is comfortable, the price is okay, it's clean, and it's worth it.
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Accommodation's Reply
29 Oct 2026
Dear Ms. Fara, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with the prices we offered and the comfortable and clean rooms. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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M***a
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9.7
/10
Reviewed 1 week(s) ago
The hotel is comfortable and clean. The price is also quite affordable. The breakfast menu is a bit lacking, but overall, it's okay.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with the pricing we offered and the comfortable and clean rooms. However, we have informed the relevant department about the limited selection of the breakfast menu for future improvement. Your compliments motivate our team to strive for the best service for all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Safe, clean rooms, good prices, fast and convenient booking.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with our pricing, comfortable and clean rooms, and the easy booking process. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Safe, clean rooms, good prices, fast and convenient booking.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with our pricing, comfortable and clean rooms, and the easy booking process. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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M***M
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10.0
/10
Reviewed 2 week(s) ago
Nice and comfortable, close to the city and definitely not far from the main road.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you enjoyed your stay and felt comfortable throughout. The hotel's location is very convenient, close to the city center. Your compliments motivate our team to strive to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable, clean rooms, and well-priced. Easy, convenient, and safe stay.
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1 people find it helpful
Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with our pricing, comfortable and clean rooms, and the easy booking process. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
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8.5
/10
Reviewed 4 week(s) ago
Comfortable rooms, good prices, worth it, very safe. Booking is also easy.
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Accommodation's Reply
29 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with our pricing, comfortable and clean rooms, and the easy booking process. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable rooms, good price, worth staying here. Centrally located.
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Accommodation's Reply
07 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to know that you enjoyed your stay. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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Y***i
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Staycation
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9.4
/10
Reviewed 7 week(s) ago
It's a shame the room isn't soundproof.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Gentlemen/Ladies, Parkside Hotel Palembang respectfully submits this review of our hotel. We greatly appreciate your feedback regarding the lack of soundproofing in the rooms. We have informed the relevant departments to work towards improving the soundproofing of our rooms. Your review inspires our team to strive for the best possible service for all our guests. We look forward to welcoming you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room was comfortable, clean, and the air conditioning was cool. It was worth it, and it was also affordable. The service was excellent.
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Accommodation's Reply
07 Oct 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to know that you enjoyed your stay. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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M***D
icon-Staycation
Staycation
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9.3
/10
Reviewed 13 week(s) ago
I think I ordered the wrong room type, I ordered a deluxe room, and it turns out there is no window, the view is a wall. The lower class superior room even has a window view. Oh well, it's okay. Then the bathroom, the water smells, the toilet smells. I just want to defecate, so I feel embarrassed. I would like to ask the staff and cleaning service to check the water before a customer comes in, just spray the water once and it smells. And make sure the toilet is given something like a freshener chalk to make it comfortable. If this is the case, it really smells. The room is not as expected. Okay, I made the wrong order, but the toilet really did not meet my expectations. Overall, I still really appreciate it because the food is complete and there are many choices too, but please check again, especially in room 303 for the cleanliness of the water and bathroom. Thank you.
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Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your review of our hotel. Regarding the rooms without a view or window, this is only true of our Deluxe rooms. As these Deluxe rooms are located in the middle of the hallway on both the left and right sides, they do not offer any views or windows. Concerning the unpleasant odor in the water, we use PAM tap water, which has been inspected by the relevant authorities, and the water quality test results showed no problems. Regarding the bathroom issue, we have informed the relevant team to address it. Your feedback and comments motivate our team to continuously improve and provide the best possible service and experience for all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Comfortable room, good price, very worth it to stay and recommended.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with the prices we offered and the comfortable and clean rooms. Your compliments motivate our team to strive for the best service for all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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N***l
icon-origin-TRAVELOKA
7.0
/10
Reviewed 13 week(s) ago
Good, really good. A great place to stop by if you're in Palembang.
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Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to know that you enjoyed your stay. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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N***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Good, all of them are very interesting and good for a place to stay while in Palembang 🤩
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Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to know that you enjoyed your stay. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
If anyone is visiting Palembang, you should definitely try the Parkside Hotel for a short stay. The hotel is comfortable, compact, and at an affordable price, they provide a proper breakfast that is truly delicious. FYI, the Superior room is the cheapest type, so the room size is small. If you are a family, it is better to choose the type above, because yesterday we prayed and the space was small. The bed got twin beds but the single bed was large. You also got a smart TV, and the toilet was clean & the shower appliances were good because the hotel is new. Keep up the good work!
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Parkside Hotel Palembang. Thank you very much for your positive review of our hotel. We are delighted to hear that you were satisfied with the pricing we offered, the comfortable and clean rooms, and the breakfast we served. Your compliments motivate our team to strive for the best service for all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.
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R***a
icon-Business
Business
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9.1
/10
Reviewed 16 week(s) ago
It was really worth it, the staff helped me take away breakfast because I had to leave early.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Gentlemen/Ladies, “Dear Parkside Hotel Palembang, “Thank you very much for your positive review of our hotel. We are delighted that you were satisfied with our services during your stay. Your compliments motivate our team to strive to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office”
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R***a
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8.5
/10
Reviewed 17 week(s) ago
The staff is very helpful in providing service.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, “A warm welcome to Parkside Hotel Palembang. We sincerely thank you for your positive review of our hotel. We are delighted to know that you were satisfied with our services during your stay. Your compliments motivate our staff to always strive to provide the best service to all guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.”
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Adiyahya
icon-Medical
Medical
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6.7
/10
Reviewed 17 week(s) ago
I stayed in room 309. The hot water wouldn't work and it smelled bad. There was no clothes hanger or wardrobe in the room. The room was so small that it wasn't even possible to pray.
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Accommodation's Reply
10 Jul 2026
Dear Mr. Adi Yahya, “With our deepest respect from Parkside Hotel Palembang,” Thank you very much for your review regarding the issue of the non-functioning hot water and the unpleasant water odor. Our staff is always ready to assist you with any problems you may encounter in your room. We have forwarded your feedback to the relevant department for immediate action. This review is very valuable to us as we strive to provide the best service to our guests in the future. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office
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Fara B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Overall, it's okay. All rooms are comfortable and clean. The service is good. Booking is easy.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
To Ms. Fara, “With our deepest respect from Parkside Hotel Palembang, we would like to express our sincere gratitude for your positive review of our hotel. We are delighted to hear that you were satisfied with our service, comfortable and clean rooms. Your compliments motivate our team to provide the best service to all our guests. We hope to welcome you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Sincerely, Dede Fermansiah, Head of Front Office.”
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Number of reviews per page
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