8.8
Very Good
From 248 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Lava Hotel Apia

Number of reviews per page
20
40
Top reviews
Lopeti
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly service and the staff were very professional...always greet with a smile and clean uniforms was excellent...
Luisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great
Luisa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked 3 double rooms and a twin beds room. Staff were gracious and we arrived to a lovely, refreshing drink. Property was very clean, helpful staff. Breakfast, lunch and dinner menu, had many varieties to choose from. Rooms, had air-conditioning, and were super clean, with bottles of water and milk in fridge, various teas and coffee sachets on offer. Bathrooms were fantastic, good water pressure. Staff were very approachable, professional and helpful. Would recommend.
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Harriet
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice central location, clean, staff were delightful. Would be good to have more shade by the pool
MaryAnn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

If you arrive early make sure you book an extra day before hand as they do not offer early check in even if you offer to pay extra I arrived on the 5 am flight from Brisbane but was unable to check in until 2 pm 1 hr from regular check in time. Oh, and take your own shampoo conditioner body wash I kept requesting refills as it was empty on day 1 but to no avail request was ignored. Other than that it was great. Breakfast was ok not what I expected.
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Jason G.
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

beautiful place
John
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service, clean property. Would appreciate having a gym.
Robert
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice modern clean place. Super well Located. Staff terrific Small but well appointed rooms. The only drawback was that the pool was closed the whole time. Breakfast good. Would have loved more LOCAL fruit rather than apples etc. the barista is terrific here. The lovely nature of the staff makes everything ok. You can walk to town and to Apias restaurants. Nourish does a great lunch. Milani good coffee and cakes. Don’t miss the palusami pizza at Giordanos
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Andrew
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

👍
Danielle
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay Room was great and breakfast delicious Definitely recommend as an excellent option to stay at Lava
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was lovely a great selection daily with variations. Great staff thoughtful and obliging. Rooms are very clean along with general cleanliness in the hotel itself. Great location very close to the main hub also taxis etc
Fualaau Susie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My first time staying at Lava Hotel and I really enjoyed it,everything was great. I will recommend to the others and definitely staying again for my next trip.
Siuta
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great will come back
Siu
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very beautiful Hotel very good service
Amilale
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was excellent 👌
Tenise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were great, room was great
Leao
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were every courteous
Milnor,
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff and room were great. Elevator and door to our room was stained, nearing paint or cleaning.
Nua
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff were very pleasant and friendly. Clean room and comfortable bed. Love the buffet breakfast and great location, close to town and market I would stay there again.
Mateomalama
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel location very good. Rooms very cramped same as bathroom, towels were so small and looked very old and stained. Food was good BUT service was so bad always waiting for someone to take our order, when they did will be waiting for so long only to find out no order was placed. Staff need alot more training in customer service.
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Number of reviews per page
20
40