9.4
Exceptional
From 169 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Swiss-Belinn Indramayu
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Bedroom (21)
Bathroom (21)
Hotel Area (21)
Staff Friendliness (20)
Ambiance (20)
Distance to City Center (19)
Surroundings (18)
Room Space (18)
Taste (15)
Accessibility (14)
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Traveler Reviews Swiss-Belinn Indramayu

Number of reviews per page
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40
Customer reviews
Muhammad S. M.
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Staycation
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8.5
/10
Reviewed 4 day(s) ago
The best hotel in Indramayu. The staff are very friendly and helpful. The rooms and amenities are very clean and fragrant. The food is delicious, making me want to come back again.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Muhammad, Thank you for staying at Swiss-Belhotel Indramayu. We appreciate your review and will share your positive feedback with the entire team. We hope that our facilities and services have met your expectations. We look forward to welcoming you back again soon. Best regards, Guest Relations Swiss-Belhotel Indramayu
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dhona E. F.
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10.0
/10
Reviewed 5 day(s) ago
The staff were very friendly and helpful when checking in.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Thana, Thank you for your review and it is our pleasure to serve you the best throughout your stay. We will share your positive feedback with our entire team and hope that your visit will be an even more memorable one. Thank you for choosing Swiss-Belinn Indramayu and we look forward to welcoming you back soon. Best regards, Guest Relations Swiss-Belinn Indramayu
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T***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
The room was spacious, clean, and smelled great! The entire staff was helpful and informative. It's my first time back home and staying in a hotel, and it will be my favorite! The pool is clean and great for relaxing. The breakfast was delicious!
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+5
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your review and thank you for your positive comments regarding Swiss-Belinn Indramayu. We hope that the facilities and services we provide will meet your expectations and make your stay even more memorable. We will share your feedback with the entire team and look forward to welcoming you back again in the future. Best regards, Guest Relations
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D***a
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Transit
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9.0
/10
Reviewed 3 week(s) ago
The staff was friendly, but it wasn't nice to get a room with a connecting door. I said no, but the receptionist said the only non-smoking room available was that one. It was uncomfortable to hear the noise from the other side.
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Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for visiting Swiss-belinn Indramayu Hotel and for taking the time to share your review. We greatly appreciate your feedback and apologize for not fully meeting your room amenities needs due to the high occupancy rate. We will share this with the relevant team for future improvements, and we hope you had a pleasant stay. Thank you again for staying at Swiss-belinn Indramayu, and we look forward to welcoming you back again soon. Best regards, Guest Relations Team
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
I visited Indaramayu while touring. It was a very nice hotel with clean rooms and excellent facilities. The breakfast buffet was also delicious.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for visiting Hotel Swiss-belinn Indramayu recently and we are so happy to hear your feedback. We will share it to all of our team and it is a pleasure to give our best service to all of our customer. Hope our service and facilities meet with your expectations. We are looking forward to welcoming you back soon here at Swiss-belinn Indramayu. Warm Regards, Guest Relation Team
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Margo U.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, helpful at check-in, the room is also clean and comfortable.
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Accommodation's Reply
02 Oct 2025
Dear Margo U, Thank you for your review, and we greatly appreciate your positive feedback. We will pass on your compliments to the entire team, and we look forward to welcoming you back soon. Best regards, Guest Relations Team
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A***z
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Good hotel, best Swiss Bell Indramayu
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for visiting the Swiss-Belinn Indramayu Hotel. We hope our facilities and services have made your stay even more memorable. We will share your positive feedback with the entire team. We look forward to welcoming you back in the future. Best regards, Guest Relations Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was very pleasant and comfortable to stay at the Swissbell Indramayu Hotel, it was an interesting experience.
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you for your nice feedback, we are so happy to hear that you enjoyed your stay. We will share it to our team and hope our service and facilities meet with your expectations. We thank you for choosing Hotel Swiss-belinn Indramayu and look forward to welcoming you back soon. Best Regards, Guest Relation Team
Harits A. F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Great hotel with new room facilities
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Accommodation's Reply
29 Sep 2025
Dear Mr. Harits A. F, Thank you for visiting us and share nice review. Your feedback is very important for us to measure our guest satisfaction. We will share it to all of our team for the positive comment, and we would welcome back you soon here at Swiss-belinn Indramayu. Warm Regards, Guest Relation Team
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Diony A. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This was my first time visiting Indramayu and this hotel. The front desk and restaurant staff were very friendly, and the food was delicious. One of my favorite breakfast items here was the impromptu mud cake, which was delicious. I'm not sure if Indramayu's water quality really smells of chlorine. The smell of chlorine is very strong, and it dries out your skin. But overall, it was a very pleasant stay.
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Accommodation's Reply
15 Sep 2025
Dear Diony A. H, Thank you for your review. We are delighted with your positive feedback. We hope our service meets your expectations, but we have also noted several areas for improvement. We have forwarded the water issue to the relevant team for further action. Thank you for staying at the Swiss-Belinn Indramayu Hotel, and we look forward to welcoming you back in the future. Best regards, Guest Relations Team
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M***h
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Staycation
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9.4
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly and helpful at check in.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for staying at Swiss-belinn Indramayu, and we are delighted with your positive feedback. We hope our facilities and services meet your expectations and make your stay even more memorable. We look forward to welcoming you back in the future and sharing more of your experiences with us. Best regards, Guest Relations Team. Swiss-belinn Indramayu
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Slamet S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
comfortable hotel, good food, clean room
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Accommodation's Reply
10 Sep 2025
Dear Mr. Slamet S, Thank you for your feedback. We really appreciate for your nice comment, hope our service and facilities meet with your expectations. We will share it to all team and we are looking forward to welcoming you back soon at Swiss-belinn Indramayu. Best Regards, Guest Relation Team Swiss-belinn Indramayu
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The service at the front office is still being improved. Anyway, recommended 👍
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for staying at Swiss-belinn Indramayu Hotel and taking the time to leave a positive review. We greatly appreciate your review, as it is crucial for us to gauge our guests' satisfaction. We will share your feedback with all relevant teams. We hope that we can further improve our facilities and services in the future to make your experience even more memorable. Warm regards, Guest Relations team
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Ratna K. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This was my first time staying here, and I didn't expect Swiss Bell to be in Indramayu. The hotel is nice, clean, and up to Swiss Bell standards. The pool is great and connected to the gym. I also really liked the turquoise-green room vibe, which was calming and really nice. The breakfast was also delicious. Thank you, Swiss Bell Indramayu.
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Accommodation's Reply
16 Aug 2025
Dear Ms. Ratna D, Thank you for visiting Swiss-Belinn Indramayu and for taking the time to share your review. We are delighted that our facilities and services met your expectations, making your stay even more memorable. We will share your compliments with the entire team, and we greatly appreciate them. Thank you again for choosing Swiss-Belinn Indramayu, and we look forward to welcoming you back in the future. Best regards, Guest Relations Team
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B***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Hotel staff are so friendly and the room is also nice.
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Accommodation's Reply
14 Aug 2025
Dear Our Respected Guest, Thank you for stay at Swiss-belinn Indramayu recently and we are so much appreciate for your nice feedback. Guest satisfaction is very important for us to keep maintain our standard, also upgrading our facilities and hospitality service. We glad that your stay was meet with your expectation and we will share it to all team. We hope that you will visit us again in near future. Once again, thank you for choosing Hotel Swiss-belinn Indramayu and we would welcome you back soon. Best Regards, Guest Relation Team
l***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 11 week(s) ago
For a hotel in Indramayu, this is quite worth it, everything is good, only the breakfast doesn't include additional coffee like cappuccino, but overall everything is good, the staff should be a bit friendlier because I went there by motorbike, but the security guard seemed to look unpleasant, some people just judge a book by its cover, but no matter what the appearance, you should be treated in a friendly manner.
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2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Guest, Thank you for visiting the Swiss-belinn Indramayu Hotel and for taking the time to share your review. We deeply regret that the facilities at the Swiss-Bistro Restaurant and the service from our security team did not fully meet your expectations. We sincerely apologize for the inconvenience. Please allow us to make improvements in the future to prevent this from happening again. We must emphasize that guest satisfaction is our top priority. Thank you again for choosing the Swiss-belinn Indramayu Hotel, and we look forward to welcoming you back in the future. Best regards, Sutan, Front Office Manager, Swiss-belinn Indramayu
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S***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 14 week(s) ago
Friendly staff, clean rooms, central location. Comfortable place.
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Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for visiting Swiss-belinn Indramayu Hotel and sharing your experience. Your review is very important to us in maintaining quality and guest satisfaction. We are very pleased with your review and will share it with the entire team. We hope you had a pleasant stay and look forward to welcoming you back in the future. Best regards, Guest Relations Team.
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Stay for 2 nights in a good service. Thank you Swiss-Belinn Indramayu
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Accommodation's Reply
16 Jul 2025
Dear Respected Guest, Thank you for visiting us and we are so much appreciating for your review. Your honest feedback is very important for us to keep monitoring and measure our facilities and service in achieving our ultimate goal for guest satisfaction. Hope everything meet with your expectation during your stay with us. Once again, we thank you for choosing Hotel Swiss-belinn Indramayu and we will welcome you back soon. Warm Regards, Sutan Front Office Manager
G***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Parking space is narrow. It's hard to get parking.
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Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for visiting the Swiss-belinn Indramayu Hotel and sharing your experience. Your review is very important to us in maintaining quality and guest satisfaction. We have noted your feedback, and it is very valuable. We will coordinate and improve in the future to avoid any problems that may arise, by coordinating with the security team for assistance on the ground. We hope you will be pleased to visit us again in the future. Best regards, Guest Relations Team
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M***a
icon-Business
Business
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8.5
/10
Reviewed 15 week(s) ago
Hotel in the city center and near the workplace
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Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for visiting Hotel Swiss-belinn Indramayu and sharing your experience. Your review is very important to us in maintaining quality and guest satisfaction. We greatly appreciate your review and hope you had a pleasant stay. We look forward to welcoming you back in the future. Best regards, Guest Relations Team
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Number of reviews per page
20
40