I came here on a short trip to Hanoi, here on 22/2. So busy, I can't review it until now. About service: From Ho Chi Minh to Hanoi is not familiar so I feel a bit cold. At check-in although there was a little problem in the booking, but the support staff were very enthusiastic, quick and had hot tea for me to use while waiting to warm up. If I evaluate service points here, I will not hesitate to give maximum points. Staff are always cheerful, polite and most supportive. I noticed all the staff here are interested in the guests and provide maximum support for the guests to have the best experience. About location: Located between the old town convenient for you to travel. I walked all the convenient neighborhoods extremely once again to appreciate the staff here. I love the experience of Splendid Boutique extremely. The next time I return to Hanoi I am 100% sure I will still choose Splendid Boutique for my stay. Thank you for giving me a great experience in Hanoi