7.6
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.6

Traveler Reviews The Mount Rooms

Number of reviews per page
20
40
Top reviews
Damien
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is abit run down could do with a little tlc but staff were really friendly the rooms were clean.
Rachel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great, super quick drive to the airport! Fantastic, helpful staff. Thank you!
Karen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A get what you pay for hotel that is in need of a bit of TLC. Not filthy but definitely needs a good clean. An old false nail was on the stairs for 3 days, cobwebs in the room but bathroom and bedding was clean. Broken bed frame made sleeping uncomfortable but just about bearable. Mattress comfortable though. No food in the hotel despite a really nice unused Bistro area. Location was ok if you are happy to walk up and down a hill. About 20 min walk to the beach. Parking on site is very limited but had no problem finding a space on the nearby roads. Nice independent cafes a short walk away. Hotel staff helpful and friendly, if anything a little too over the top friendly. The hotel was fine a night or 2. Not sure we would go back again though.
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Viki
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I booked 2 rooms. Mine was fine (apart from mould round the shower), and had a fantastic view of Barry Island, however, the other room smelled really bad, and was so hot that my daughter couldn't sleep. The car park wasn't great. Yes, you can park on the street, but I drove up to the carpark and had to reverse out, down a steep slope. I didn't use the facilities as I arrived late and had to leave early, but I understand the bar was pretty expensive. I would most likely stay again, as the room was a good price, but if I get a stinky room, I'd complain straight away.
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Donovan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Small comfortable room quite adequate for our needs. Exceptional staff. Well priced.
Deborah
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The reception staff were very friendly and helpful . Didn’t use the bar , although looked quiet. Room was good size and had a good view. Could actually open the windows sufficiently too! Good location. I abound have read that much quicker to get off at Barry than Barry Island
Nicola
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great. I would ask if they are hosting functions at the time of your stay as it can be quite loud (especially if your room is above the function hall). Other than that it was a fantastic stay.
Dave
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok shame no swimming pool anymore
NICOLA
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room Nowhere to park for miles. Check in we were told there was a party that night till late and absolutely no food served any more. Certainly not a boutique hotel- reminded me of son's student room in Liverpool. Mattress like a wooden board and the room was unbearably hot. It bore absolutely no resemblance to the website. Avoid! Will pay the bit extra for premier inn next time
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gary
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dated & need’s refurb
Zoe
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cheap and cheerful a nice clean space to rest my head. The outside could do with a spruce up but for what we paid and how close it is to the train station for Cardiff I have no complaints! Will definitely stay again when attending a concert in Cardiff. Staff were really nice and helpful. Bed was comfortable and the pillows were perfect! Nice big towels too. For the Gavin and Stacey fans Gwens house is only 0.3 miles away so a great place to start if you’re site spotting 😊
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michael
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

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Aaron
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely clean room. Staff very professional and helpful. Enjoy it that much booked another night.
Pawel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was on top quality and staff verry nice and helpfull.
Kaz
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was clean enough, rooms quite basic. No food available at all, not even bar snacks. No bottled water behind the bar. A basic hotel , reasonably priced, train ride from Cardiff which was useful
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were amazing, we stayed during a heatwave and they were helpful with ice from the bar. Other instances such as needing forks, hangers in our room and new towels were treated with the same professionalism ! The rooms do need a bit of updating but for what it was the price is exstremely reasonable. The room was very clean when we arrived. We didn’t have any housekeeping during our stay, but that is our preference so this did not affect us. Ideal stay as a couple visiting Cardiff or the surrounding areas.
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Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not great if you don't have great mobility top of a steep hill , but apart from that hotel is lovely , staff very helpful
Diane
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Needs a lot of maintenance inside and outside building Room on the whole not up to standard Dirty curtains,headboard, single quilt,carpet doors and windows Bathroom in need of refurbishing
Jason
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Always like staying at the Mount rooms Staff was very friendly and helpful. I think the rooms could be tidied up a little bit more and maybe some pictures on the wall but always a nice friendly stay. Train station 300m away straight into Cardiff central. Could walk straight onto Barry Island from the hotel in about 20 minutes and you’ve also got the lovely area of the cold knap pebble Beach close by.
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