Overall Ratings & Reviews The Cathedral Hotel

Absolutely perfect for what we wanted. Easy to find, car parking on sight and checked in with the friendly and obliging gentleman on reception even though the room wasn't quite ready. Came back to night manager who was frindly and chatty and helped us to a night cap for the room. Room was great, spacious, clean, comfortable beds although we found the room quite hot. The corridors were cool so maybe the afternoon sun (30oc day) had been on the room all afternoon, I'm not sure. They provided a fan and left it on for us and also offered another fan should we need it. We didn't stop for breakfast but the reception and bar were pleasant and as we passed the breakfast room everyone looked content. Would thoroughly recommend it and should we return to Lichfield, wouldn't hesitate to stop again being so handy for town and in a quiet area. Well done folks

Bed was uncomfortable. Shower was pathetic. Room was noisy at night with some equipment running.

Booked last minute but not that it should make any difference. Had to have a dog friendly room so an additional £15 for deep clean fully acceptable until we saw the room 218. Dirty, tired and out dated. Asked to be moved now in room 215 which was marginally better. They said breakfast was £10 each if booked tonight but £13 if booked in the morning which seemed odd. Additionally they wanted to charge for parking which I negotiated not too. Overall very disappointed therefore complained in the morning. Had a call later and given a full refund. Shall not stop here again. Which is a shame as it is ideally situated for access to Lichfield.

Excellent staff, very helpful. Place was a little tired but perfectly comfortable

Good location for getting into the City centre. Easy, safe parking. Hotel is staffed by really friendly but professional staff. Delays in the bar as the poor lady was also working the reception. Hotel is clean and tidy but very dated. Does need a overhaul as it's looking it age. Outdoor sitting area is very limited and also the smoking area. Not nice. Breakfast room was nice and clean. Good selection of cereals, fruits etc and order taken at the table for hot food. Full English was piping hot and well presented. Very good value for the price.

we booked here last minute as the cottage we had was double booked. Reasonably priced, not dinner available, but breakfast very good and freshly cooked with good choice menu. Room was comfortable. When we checked in there was no internet, but it was fixed later that evening. Car parking was charged, and I missed that when I booked.

Excellent, staff went above and beyond. Moved us to a lower floor due to my husbands recent surgery.

A very friendly welcome, the room was very spacious and comfortable with an excellent shower. The breakfast buffet was very good indeed.

Helpful staff and comfortable accommodation. Stairs and shower in bath could be challenging for guests with limited mobility. Easy to find.

Good hotel, did what we needed it to as a base for our weekend in Lichfield. Dog friendly and flexible, plus they were very happy to meet our dog and provided a dog bed, bowl and treats - which was sweet. The hotel is a bit tired - but we needed somewhere in Lichfield with parking and this did that. Worth noting that parking is £5 per night, which I didn't know.

Good location, lovely staff, rooms big enough for 2, coffee and tea making facilities also coffee and tea supplied.

Good location

The property was in a great position to be near the town and shops.. staff were excellent and very friendly nothing was to much trouble.. parking on site also which is a bonus

I was told at check in that the heating was broken. Electric oil heaters were in the rooms. The heater was not adequate for the size of the room. No evening meals served this should be more evident on Hotels.com. The building and furniture is old and dated. Large scale refurbishment inside and out required. Mould in the bathroom

We had a lovely stay at the Cathedral Hotel. We were travelling with friends and were in Lichfield to visit a restaurant. The hotel is very well placed for a dhott walk into town. The hotel staff were all lovely; very friendly and really couldn't do enough for us. The room was large, clean and comfortable with a good shower. Whilst we were there, the heating was broken, so we were provided with an electric radiator. This made our room perfectly warm and in fact, none of the hotel felt especially cold. In the evening we went to the bar; it also was lovely and warm considering. There was a good selection of drinks and the beer was good. My only criticism was that, as the hotel dont do food in the evening, it would be good to keep a few snacks in, such as crisps. The breakfast was excellent, really plentiful and hot. All in all, we had a great stay and would stay again.

Really friendly staff, comfortable rooms, excellent location. The only issue is that the hotel is more or less full and there are not enough spaces in the car park. We got a space but arrived 30 minutes after check in opened. Others were not so lucky.

Absolutely horrific conditions. Avoid at all costs. I travel for work regularly and can safely say this is one of the worst experiences Ive ever had.

Comfortable room. Double bed was quite small. Friendly service. Shower was rubbish. Only had about 3 streams of water and sprayed in all directions (needs a new shower head), took a while to warm up too. Basic room but get what paid for

This was an okay stay. The boiler was broken on the day of my visit so there was no heating and I know from experience the oil filled radiators do nothing! Apart form that its a lovely place, good breakfast. Looked a little dated overall.

Good stay. Hotel dated and could do with modernising. Breakfast is very good.