Overall Ratings & Reviews Master Builders House Hotel

A very enjoyable stay. Staff were great and food excellent . Coffee and tea availability quite poor in room. No instant coffee sachets, no choice other than expresso and insufficient milk .

Lovely situation and some friendly and helpful staff. Unfortunately our bathroom was in poor condition and the bar food disappointingly poor but overall a pleasant experience

Amazing breakfasts and lovely hotel with a view of the harbour

Another very pleasant stay. Rooms have been slightly redecorated since our last visit, and stair carpets renewed. Menu has also improved in Harry's Bar with better choices & more vegetables included with dishes. Scallops were excellent as were the burger & ham, egg & chips! Nice cooked breakfast, but continental alittle lacking still. Overall, a really nice place to stay for a night or two if you value tranquility over amenities...perfect for us. Possibly not so good for younger families though.

What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens. Every staff member was very helpful, charming and professional. The hotel and grounds are very nice. Overlooking Beaulieu river. The food was excellent, the restaurant - Bar staff were amazing. The room was very nice. The whole experience was relaxing and we were looked after very very well. Will be returning at some point in the near future

Thoroughly enjoyed this unusual break - loved the historical connection and experiences that we could immerse ourselves in

Great location, spotless everywhere, friendly staff, and great dining, breakfasts exceptional, will return

Fabulous place to stay, all of the staff that we met were, happy, helpful and content. Our only disappointment was that 20% service charge is added to everything that you purchase, especially harsh in the pub when it's over £10 for a pint of beer and a packet of nuts, don't mind paying that fee in the restaurant where you are served at the table. But for pouring a glass of wine or pulling a pint of beer NO, NOT ON.

This is a lovely spot for a quiet stay. Nice hotel with good food and great friendly staff. Some bathroom upgrades would be good.

Perfect for a winter break away from it all! Despite being cold outside the hotel was amazingly cosy. We loved that we could actually see the stars in the night sky due to lack of light pollution. Dinner in Henry’s was fabulous. We slept so well as there is no traffic noise. The perfect little mini break in a very interesting and historic location. Wonderful for anyone with a particular interest in all things nautical!

We have been at the master builder s house 3 times this yr . Each time has been a relaxing and extremely enjoyable stay Maxine and Richard Green

Beautiful location and lovely spacious room. Condition average for a very old building, but bathroom needed updating and drainage was poor from shower.

Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.

Incredible views in a beautiful setting. Very handy for Beaulieu and walking in the New Forest.

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Stunning location and a very friendly atmosphere

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent

😊

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.