Overall Ratings & Reviews Heywood Spa Hotel

Wonderful hotel and staff, just wish the hot tub could stay open later than 8pm to soak after a long day of hiking

Very friendly staff and front of house. Very accommodating and we're quick to help in anyway. Room was clean and airy. Spa facilities were decent and very clean again. Was traveling with a friend but could see families staying in the hotel who also seems well looked after. Would recommend as close to town and quiet

Loved the hotel, staff were very friendly. Had lovely breakfast, didn’t have our evening meal there as thought the prices were far too expensive although I should imagine the food is very nice

Overly expensive for food and drinks

Taxi's to and from the hotel were cheap in comparison to where we live so no need to worry if you struggle to walk

We had a great stay here for our trip in Tenby. The staff were so friendly and accommodating.

Wonderfully warm welcome, fabulous room, stunning bathroom, delicious breakfast (best breakfast in a long long time) and I enjoyed the spa. The lady on Reception was exceptionally helpful, pleasant and kind.

From beginning to end the visit was superb. Prior to visit booked dinner and spa session, receptionist super helpful and friendly. Check in smooth shown to our room. Lovely touch heart shape Welsh cakes waiting us for valentines. Room comfy and warm. Clean and plenty of fresh towels. Session in spa very relaxing not over crowded. Dinner menu varied also valentine special. Food and service exceptional. Breakfast choice very good food hot and plentiful. 3rd stay at hotel highly recommend we will be back.

Family room of 4 was not in great condition, poor ventilation, smell of mould in bathroom (botch repair around the edges of the bath that needs to be re-grouted / silicone and either ice cold or heated by a noisy air conditioning unit.

Lovely warm welcoming staff.Very clean rooms ,however the room was cold on arrival and had great difficulty operating the aircon / heat .Food very overpriced and not actually getting the 3 small corn crisps added with my curry??? Never had that before .

This is a beautiful spa hotel north of Tenby (about a five minute drive into the town center). There are a number of spa options available, but with your room you can access the swimming pool, jacuzzi and sauna. The hotel will block off a time period where you and your party will be the only ones enjoying these facilities.The restaurant has a nice selection of south Asian, east Asian and traditional British dishes, and the food is very, very good! So is the breakfast, which is included with the room. The rooms have balconies, and are very spacious and well appointed. I would recommend this hotel to anyone who wants to relax and treat yourself!

Lovely hotel with great spa -pool infra red sauna jacuzzi and heated outdoor hot tub. You can also book a treatment massage etc. Everyone at the hotel are super friendly and very polite . Very quite location and walkable into Tenby . Great breakfasts selection with hot and cold options. The Smoked salmon and scrambled eggs were delicious.

The customer service is second to none. I cannot compliment this hotel enough. Prompt fridndly check in, super vlean favilities with a quaint comfortable bedroom. The chef is excellent (mh brother is a chef snd havinv lived in aasia im picky sith Asian cusine setved out of the continent. It was outstanding). The waiting staff were very professional and friendly. I had only intended on staying a night and booked a second because of the great setvice

Room really nice, big and clean. Staff very helpful, smiley and efficient. The whole place had a warm, welcoming ambience.

This hotel is very nice, the food was good but quite expensive! The pool was very cold on the 1st day we were there but got warmer each day. We thought the crisps and nut were expensive at £2.25 and the ale went up by 35p in 2 days! It was a relaxing hotel the breakfasts were really good and the staff were really good.I would stay here again I would have like to eat at the hotel more but it was just too expensive for us.

I’ve travelled round the world and stayed in hundreds of hotels, without doubt this is the wordy hotel I have ever stayed in.

Outstanding getaway

The title says it all. The night when we arrived we were a little late. So we asked the receptionist (who was extremely friendly) if it was possible to make use of the restaurant. To bad for us the restaurant was already closing for the night. She spoke to the cheff and they were willing to make a exception. In short: we had the chicken-curry. Was it great? Yes, very! In the bar we spoke to the owner. A very friendly, passionate and hard working man. Started small and build his hotel to a multiple star hotel. The best thing? He never lost the passion and he kept his eye on the visitors welfare. Still working from early to the late hours. What about the room, spa and breakfast? 5/5 Clean, relaxing and very tastefull. Thanks again to you and your great team. We wish you the very best. From the 2 guys from the Netherlands.

A lovely hotel in Tenby approximately 15 minutes walk to the beach. We were upgraded, which was nice, but the room we were put in obviously had a damp problem. Unfortunately because the hotel was fully booked they could only move us on our second night (which was our last night). It seemed daft to move then. It was a shame as you don’t expect to pay spa hotel prices to sleep in a damp smelling room, it did put a ‘dampener’ on our stay (excuse the pun). The room also needed a bit of TLC: broken tiles in the bathroom, leaking shower door and a lick of paint as some places were quite worn. The restaurant however, was really beautifully decorated, the service was spot on and the food was amazing (a bit pricey in comparison to other places in the area).

All good