Overall Ratings & Reviews Hotel Espace Cité

Very nice stay here. It's ideally located for the medieval city as well as restaurants on the way into Carcassonne itself. The staff were very friendly and the room was serviced daily. Our room was small but well equipped. Would have chosen a bigger room if we had known and if one was available. We had a great time at this location and the medieval city is astonishing, but expect to find a lot of tourists. For a good visit, get up early and head up there just before dawn - you will have the whole place to yourself to walk around and take photos.

The hotel is modern and clean with spacious rooms. It is within walking distance of a nature preserve with a lagoon and abundant birds. A popular beach is also right at hand.

We have stayed here before. Friendly staff, parking, ideal location for the Cite or a walk to the river.

We spent one night to explore the old city fortress and enjoyed our stay. It was a 5 minute walk to the main gate and there are several restaurants easily accessible in or outside the main gate. We appreciated having a secured parking spot, and although the room was small, it was clean, functional, and had a great view of the walled city. The staff were friendly and helpful. Overall, a very good stay.

Excellent service from the staff. Were very patient with our attempts at speaking French and spoke English when required. Breakfast was excellent and served on a looking out over the old Cite of Carcassonne. Room clean and comfortable excellent value for money.

Rooms too small. Showers had no door resulting in bathroom getting soaked. Absolutely no storage space. Only two electrical outlets

Friendly and helpful staff, rooms on smaller size but not a problem, very handy location for ancient and newer parts of city, good breakfast.

Very helpful staff, great location for getting to the castle. Room was tiny, but had everything we needed.

A nicely placed hotel with friendly and helpful staff. Room clean and spotles

Excellent location. Staff very helpful. Rooms very clean. Everything changed each day. Super continental breakfast. Great choice. Free parking.

Perfect roadtrip stop next to the castle and restaurants. I mean, its almost in front of it. Nice parking, friendly service, there is breakfast in the hotel which i recommend because breakfast places in France are not common. Clean room, nice hot shower and bed is ok.

Within a 5 minute walk of the citadel, 10 minutes to the town. Clean, tidy and excellent staff willing to help

Close to the castle, 5minutes walking to centre. Room small but comfortable. Friendly staff , good continental breakfast. Have stayed here before so was pleased when it came up again on Hotels.com. Free parking

Very reasonably priced, clean hotel. Friendly staff, with 24 hour reception. It is very conveniently located in sight of and less than 5 minutes walk from the old city walls. There is good free car parking but it can be full. The room was well furnished and very comfortable, if quite small, but with an excellent en suite shower room. As with most French hotels, there is no kettle or tea-making facilities but a cheap and good coffee machine is in the lobby. The free WiFi works but is irritating as it forces frequent re-login and fouled up my browser to the point of being unusable. The solution is to keep one browser open for the WifFi connection and use another to access web pages!

Functional room with quirky en suite toilet and shower. Great location for 3 minute walk to old city entrance, and handy car park too. Wifi in room ok.

All staff were extremely welcoming. The whole hotel is absolutely spotless. Rooms slightly small, but big enough for two. Breakfast excellent. Five minutes' walk from the old city. Great views from some bedrooms and from the breakfast room. Nothing negative to say about this hotel. Would definitely stay again. Excellent value - cannot recommend highly enough. The only reason they are a two star is because of the size of the bedrooms.

good

The staff was very helpful and friendly. The location of the property was amazing. A 5 minute walk into the walled city, a 15 minute walk into the Bastide area, and a 25 minute walk to the Port! The view from the breakfast room cannot be beat.

Hotel dated room was ok but carpet in bathroom had a bad aroma. Bed was clean and fresh but overall the hotel could do with a good clean cobwebs everywhere.

Spent three nights here, would happily stay again. It's well located on the doorstep of the citadel. The rooms aren't huge but perfectly adequate. well appointed, quiet and most importantly spotlessly clean. Modern bathroom with great shower. Your normal selection of continental breakfast items. The breads and croissants were all lovely and fresh. There isn't a lift, but quite frankly unless you have mobility problems you don't need one as it only has a ground and first floor. two very short flights of stairs and that's it. Good value for money.