Overall Ratings & Reviews WS Louvre - Etienne Marcel

Impossible to get ahold of the virtual reception after hours. We were only left 3 towels for 4 guests. The code on room door was reset at midnight even though check out was not till 11 am the following day. Horrible experience trying to reach virtual reception put on hold multiple times, calls gone unanswered and no response at all to WhatsApp, how they say to contact them. It took almost 2 hours to get a code to enter to room, a trip to to the police station and numerous calls and codes. The reception reached out 7 hours later via WhatsApp asking if we were able to access the room? Seriously!!!! Do not stay here!!! On the plus side, location was great.

This property had bedbugs (please see pictures below for proof) and was impossible to get a hold of anyone to resolve. It has been more than the 72 hours I was told I would receive information about my refund for a room that I had to leave due to it being not-safe for occupancy. DO NOT STAY HERE

Good accessibility from the airport, good connection to public transportation, several stations within walking distance. Many stores, restaurants and shopping facilities nearby. Clean small accommodation, fast service. Perfect for a few days in Paris.