Overall Ratings & Reviews The Boathouse

The staff where amazing and i cant wait to fo back.

Approaching the Boathouse from the opposite side of the river, ones level of anticipation increases but its stunning position perch on the banks of the river are the last positives I can give this mediocre establishment. Welcome? What welcome! I waited at ‘Reception’ but nobody appeared. I asked the barman if I was in the right place and only then, he offered to find someone. When the ‘someone’ arrived there were no pleasantries. I’ve received a more enthusiasm at a Travelodge! The room was nice room with a view of the car park - I obviously hadn’t paid enough for a river view and it was well equipped with a huge super king bed. I returned to the bar to enjoy a drink on veranda and watch the latter stages of the sun going down across the river. Sadly, the tables outside were festooned with dirty glasses and dinner plates from diners who had got up and left. The general lack of staff, trained or otherwise, was quite noticeable. I went inside to eat; a decision I was to regret. Once again, service was in short supply and when my order was taken, it took ages before my food arrived: a tepid, unpleasant plate of food. The young girl was so busy, there was no offer of any accompaniments and it was only when I went to find some that I had the opportunity to request the aforementioned. Nobody asked if my meal was ok (3 out of 10) or showed any care, interest or professionalism. So sad as the location of the Boathouse has huge potential. Breakfast, however, was very good.

Very nice room

Great place to stay lovely spacious rooms with great scenery around the area. Drinks are expensive but the garden is lovely looking over the river

Lovely little room above the pub next to the river. Room was small but well decorated and very clean!

The room was very nice comfy & spotlessly clean, staff were very friendly & helpful. Breakfast was delicious & we look forward to staying at some future date.

Very nice stay at hotel. Very clean , very friendly and loved the style of the Boathouse. Would definitely stay again.

Perfect for what we needed, relaxation and friendly socially. My husband had an early appointment at the hospital nearby the following day so the perfect place to stop.

Good value for money but needs maintaining and more attention to detail. Elevator broken, fire in bar broken and waiting for parts, sign says refillable water bottles in rooms but they were single use cans, water dispenser had three different options but all gave same water, curtain falling off rail and desk lamp broken, taken away and not replaced. Staff are young and helpful but no one seems to be in-charge of the accommodation part of the business. It’s a shame as this has been a great boutique hotel in the past.

Very accommodating staff even though we arrived late. Everything was very smooth and the setting was wonderful. Wish we could have stayed longer.

A beautiful place to stay and very friendly/helpful staff. It was perfect for the christmas break away we wanted to relax and escape busy life. The food and service was spot on and a lovely relaxed vibe surrounded by nature. The only begative was the room we booked was labelled to have a balcony and river riew, which is why i chose it for that extra reason. We had a comfy plus double room and it says balcony and river view on the booking site with this room, even under the room amenities it states balcony and river view for this room. Unfortilunately when we got shown to our room we had no balcony and a view of the car park and entrance, so everyone can see in as they drive or walk in. We tried to change but all the rooms were full so they could not. We still had a lovely stay, enjoying the river walk and surroundings from outside or down at the bar/restaurant. We would go back but confirm with the property wgich room we would be booking before confirming on booking sites as it is misleading and it was a bit disapointing when we found out. Would recomend a visit though.

Really enjoyed our stay. Love sitting on balcony looking over the river. Lovely room. The restaurant is very cosy too.

Staff were excellent and friendly.. Location park and ride brilliant 👏

A pretty Pub/Hotel in a lovely setting overlooking the river. Park&Ride to Bath next door, runs every 15 minutes. Breakfast was not included so extra £12.50 each, could have provided continental breakfast free but pay for cooked, there are no other options for food around. Atmosphere very nautical but felt average and a bit tired. Know this is close to Bath but at nearly £200.00 for the room I was expecting better.

Good having park & ride outside as to far to walk into Bath. Although there was a car park the parking bays were rather small and notices up about fines if certain rules not adhered too. Room No 9 had no views which was a disappointment and was above the kitchen so room smelt of food all the time.

Atmospheric pub with rooms with a rowing club interior design style. It was a quality experience from check in to check out. Breakfast was one of the luxurious and extensive I’ve seen. Friendly, thoughtful service. Quiet comfortable room. A busy local bar and beer garden on Tuesday I stayed. Burger and single draught pint was £25.

Atmospheric pub with rooms with a rowing club interior design style. It was a quality experience from check in to check out. Breakfast was one of the luxurious and extensive I’ve seen. Friendly, thoughtful service. Quiet comfortable room. A busy local bar and beer garden on Tuesday I stayed. Burger and single draught pint was £25.

Really great stay. Super comfy bed. Incredible building and location. Generous breakfast. Staff were very helpful and friendly. Really couldn’t fault. :) A+ Maddie at breakfast so accommodating and happy.