We stayed here in 2003 and had a good experience and wanted to revisit in 2017. We enjoyed the open grounds, the peace, and the mistral winds blowing through the trees - a complete Provencal country experience away from the city hustle. We appreciated the location near the Vaclues & Luberon regions for exploring in our rental car.
However, the experience in 2017 was a let down. We checked in and went to our room to find no A/C (over 100F/42C outside), no working internet or TV. They could have told us about the A/C and internet problems during check-in, but the staff lacks customer support skills. The A/C got fixed in a few hours, so we decided to stay.
Only 2 people work both the hotel desk and restaurant waiting/bussing. In 2014, the restaurant used to be a jewel where people from Avignon used to come here and dine. In 2017, for dinner they mixed up our order, removing our plates eating mid-course. The breakfast in 2003 used to be a fabulous buffet with automatic juice squeezer, hardboiled eggs, etc. Now, it's sparsely stocked with basic continental items - you have to ask the staff when they run out of things. The fancy coffee maker helps a little.
We did 'tolerate' it for the nostalgia and country experience, but rebooked after 2 nights - Expedia helped us avoid cancellation fees and the hotel was understanding.
I'd only recommend this place for patient people who know some French language; you can coax a quite, French country experience out of it.
