Overall Ratings & Reviews The Bear Hotel by Greene King Inns

We liked to stay there over the weekend. They have a beautiful garden overlooking the river, that was the best part! Room size was good and the bed and pillows comfortable.

Good value for money. Plenty of parking spaces. Good location in town.

Enjoyable stay, room slightly tired with a bit of maintenance required. Good food selection for evening meal. Staff good.

Rooms are in desperate need of some TLC.

Nice clean hotel. Nice bar and garden

The Bear is a lovely old coaching inn and has loads of character which I love. The team including Carina and Lesley were particularly helpful during our stay. I would highly recommend The Bear

Room was ok very nice, I was in room 24 be careful if your over 5 foot 8 in tall as rooms have very low ceilings, also housekeeping very poor, had to see manager after 2nd night as room had not been cleaned, no fresh towels , my bin overflowing, no toilet rolls etc.

I chose this hotel because I was on a business trip in Newbury and closer hotels were over my budget. I didn't need frills, just a place to lay my head for the night as i knew i would be arriving late night. As such, I was not expecting much in terms of facilities as it's a budget hotel. What i wasn't expecting was the room to be dirty. The carpet was full of dust bunnies. I don't even know how that happens, it looked like a weeks worth of rolled up dust or the hoover bag burst, it was all over the room. Because I checked in late reception was closed so I couldn't even change rooms.The smell from the drains was awful and I had to spray my pillow with perfume to try and cover the smell but it didn't work. I couldn't even watch tv because the light attracted these tiny gnats. The bedding did not smell fresh. I had bought my own towel and ended up using it as a bed sheet as I couldn't bear the thought of lying down in someone's bed sweat. Yuck! It was a miserable nights sleep. I seriously contemplated sleeping in my car. I wish I had read the reviews a little more carefully as I have since seen others complain of exactly the same things. What a shame this could really be a nice place if they sort the smell and cleanliness

Cleanliness was good. Staff friendly and helpful.

The staff are very helpful and pleasant, due to the cooler weather could have done with some heat in the rooms. Unfortunately our towel rail didn’t work which meant replacing the towels because no way to get them dry. The extractor fan didn’t work either both reported to staff, One other little niggle there are signs to hang on the doors on whether you want your room tidied up but nowhere on the outside of the door too hang them. If there was it might save chambermaids going into each room when it wasn’t really required.

The twin room was ok. The only down side is no toilet brush and having to leave the hot tap running for a while waiting for it to get hot

Nice building , staff pleasant and helpful , food general pub food , breakfast very good . My only real issue was the cleanliness , there were dead flies in all the windowsills , the shower heads were full of limescale and looked grim , shower surround had previous guests hair on it , chipped cups for coffee in the bedrooms and wine glasses in the bar cloudy and looked unclean , sink in bathroom had a build up of limescale , the paintwork on walls and doors all need redoing looked tatty , i am not high maintenance , and have stayed in many Greene Kings , this sadly was not upto the standard of the others we have stayed in .

This is one of the nicest hotels I've stayed at, and I've stayed at a lot of hotels! We had such a lovely room that had the stream running past the window. The beds were super comfy and the room had lots of plug sockets which seems rare in hotels! It was a Greene King but the food was better than any I've been too and reasonably priced. Service was quite slow considering how quiet it was but the staff were very friendly. The pictures online don't do this place justice, a real hidden gem!

Great place lovely staff,totally recommend

Pleasant and friendly

Check in was very easy, the room was clean and very spacious. The room had everything that we needed. Bathroom was very clean and the shower pressure was good. When next in the area would definitely use again

This is a good old fashioned hostelry with excellent staff ,friendly ambience Customers here for a good time .

Lovely one night stay. Comfortable, clean and tidy. Staff pleasant and friendly. Great breakfast. Would definitely stay again without hesitation.

Lovely hotel, very quiet and has charm.

Great location for both the town centre and train station, great food hotel area slightly dated.