Overall Ratings & Reviews Tucker At Palm Trace Landings Fort Lauderdale

Ants in the second bedroom into the bathroom and kitchen and they did nothing! They shut the water off and didn’t let us know on my WEDDING DAY! The closet doors were broke and the siding door to the patio and dust was everywhere. Extremely disappointed!

Great location to attend graduation.

Super nice and great communication. Recommend to stay there

Our stay at Tucker was wonderful. Clean unit, good amenities.

Everything was perfect!

Need to change light bulbs

The toilet seat is hanging on by a thread, damn near fell off it when I sat down. The slider for balcony doesn’t latch at all, I tried many many times to get it to work. I didn’t feel safe at all with the latch broken and not being able to secure room.

Location of the property was excellent. Shops, groceries and a few fast food restaurants within walking distance. Apartment was well laid out, lots of room and all the essentials that you would need. Apartment could use a good deep clean and an update. All cosmetic but can tell it is getting run down. The outside of the buildings around the apartment entries could use a good cleaning as well. The pool area was lovely, lots of loungers. Pool was nice but could also be cleaned more often. Customer service was excellent. Very quick to reply and very helpful. Check in and check out was very easy.

This is the perfect place to stay for couples or young families. We were two couples with a baby, and it was perfect because the rooms were away from each other and soundproof. Never heard a baby crying. Enough space, access to kitchen and easy parking. Felt safe and location was close to everything, especially airport. Only comment is to have the kitchen more stocked with basic items (salt, pepper, oil, more utensils to cook with) and the coffee machine in the room wasn't working. Otherwise, overall, second time staying here and we loved it.

Friendly and very responsive staff. Nice amenities. Good location. Overall great value especially for families (Spacious units).

Overall a great stay. Facilities were great (nice pool area, gym was good, unit was spacious, clean and well stocked). Very walkable to get groceries and coffee. Not a lot of nearby dining options but Uber was readily available and inexpensive. Highly recommend

The property was very clean and it was very accommodating . 10/10 recommended

The check in / check out process is straight forward. Responsive and helpful text line with Kasa. Units themselves were okay with respect to cleanliness and maintenance. Somewhat deceiving that the apartment units themselves are long term rental units that are rented to Tucker and short term booked through Kasa. Palm Trace Landings cannot support on location issues or feedback.

What a pleasant stay with beautiful amenities!

Overall good experience. Sofa bed old and not comfortable

Great property

The units are nice and spacious. We were in a 3 bedroom. There was a problem with the pull out, but fortunately one of our party did not stay, so we did not need it. The electronic door lock worked to let us in, but then would not work to lock when we had to leave. We text and were told it would lock automatically in 30 secs. It did not and was not locked upon our return. We text again (around 11pm), after many "tries" and code changes, maintenance was sent out at about midnight and we were given keys. The only other problem with this place is that we could only reserve one parking spot, we had 6 guests and 2 cars. We have family close by, so we made it work, but if we didn't, we would have had to find a place to pay to park another car. Exceptions should be made for the larger units due to the fact that there may be more than one family. Overall though, we would stay here again due to the convenient location and the quick response to the issue we encountered with the door lock.

I would have liked to leave a positive review, however the management’s communication to its onsite employees is so bad it lead to a terrible situation that was unplanned and emotional damaging! We had someone walk into our room unannounced and unplanned! We left early as we no longer felt safe in our place.

I did not like that Tucker provided only one key to the property. I lost my key once and spent whole day trying to receive a new key. Tucker did not help me to have a new key. Fortunately, I in the night time I found key in the grass next to my condo. I dropped this key accidently from my pocket. I was very nervous. If I had second key, I would make a copy at Home depo for $10 bucks. Problem would be solved at few minutes.

This property has huge potential - it's located in a convenient area near the highway, restaurants, grocery stores, etc. but the building/units need upgrades. First of all, the water (sinks, toilets, showers) were yellow (not clear). We asked the hotel team and they said it's part of their water treatment process but I'm thinking it can also be due to rust pipes so we didn't want to take a chance so we bought many bottles of water for drinking, boiling for coffee, tea, etc. When you flush the toilets there is yellow water sitting in the bowl, yellow water coming out of the shower head so we didn't feel safe and it was unappealing to take a bath as who would want to soak in yellow water. We stayed in a unit that was on the main floor and it had such a musty smell that even room sprays and plug-ins didn't mask the smell. We spoke to a staff member and she said that all units on the main floor have a musty/moldy smell. It was so bad I developed a dry cough for the whole trip while staying in this place. The customer service team was excellent though-they tried to make our stay comfortable but there's nothing that could be done about the musty/moldy smell in the room and the yellow water. We will not recommend this place if you're looking for a place that has clean/clear (not yellow) water and clean smelling rooms.