The Eleanor New Orleans

Explore The Eleanor New Orleans
9.2
Exceptional
From 34 reviews
Cleanliness

9.4

Room Comfort

10.0

Traveler Reviews The Eleanor New Orleans

Number of reviews per page
20
40
Top reviews
Nour
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a beautiful place with great amenities. The unit was very clean with updated bathrooms and kitchen. It’s a perfect place to stay if you have a large group. I would definitely do it again. The only issue is that if you need anything you have to message management and wait until they get back to you. However, they are generally pretty responsive.
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Penny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Being in walking distance to pretty much everything especially Bourbon St and transportation. The room was nice and spacious. Only issue for me personally is the lack of communication is definitely something I dislike. I love the atmosphere of the rental including the rooftop pool area.
Clemon
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay was enjoyable!
Conchita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful experience this pass weekend. The directions they give you are clear and thorough. I did not see the attendant downstairs, but there was no need for one. They give you the attendant number if needed. All 4 days I didn't have one question or complaint. I loved the garage being attached to the building. If you park on floor 3 on up, you can take the elevator from the garage to your room floor. That was very convenient. The condo was so nice. It felt like home. A very nice home. The layout was perfect in my condo. I can go on about the inside but I'll just say it's nice and everything you need is there.
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Evan Roosevelt
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location distance to everything. Good amenities. Rooms, kitchen, and everything was great.
Christopher
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was very comfortable n the best experience i had an a hotel. So much room and space the beds were very comfortable and we needed or wanted to was in walking distance. I love the Eleanor and I will be back
Marc
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was perfect! No issues at all...Everything was exactly as described and accurate as in the listing. Very clean and well maintained...Absolutely going to stay here when back in New Orleans.
Jeremy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were amazing but there wasn't any info about things to do. Not even pamplets in the lobby so we really didnt do much. Also the pool closes at 10 wich makes no sense i like to get the kids in bed one is a 15 year old and then go relaxe without them. Last i just did think we should have to pay for parking if we are staying at the eleanor as it was clearly attached and own by them. Why should guest have to pay as much as random people parking for events.also it doesnt really say how much parking is or really if it was payed parking. Maybe in fine print i dont know but it shouldnt be hidden $30 a night per car and we had 2 cars so we payed about $240 for parking not including driving somewhere and having to pay again for that price they should offer a free shuttle for quest anywhere you want to go.
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Nello
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was very clean and spacious however there were no curtains in the living area so you couldn’t see the TV due to the sun coming through the window
Terri
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Each bedroom has its own private bath. The beds are extremely comfortable. Keyless entry to property and condos. The pool and hot tub are very clean and well maintained.
Brienne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good luck getting a hold of anybody before your stay. When I finally did, the property manager was very rude, condescending, and had a power trip when his poor customer service was questioned. I had booked 2 condos and The Eleanor claimed there was a payment issue but they had incorrectly tried charging me for both condos at once when my payments were split to one at the time of booking and the second about a month prior to my stay. I had reached out via their portal and called multiple times but did not receive a response. When I finally got a hold of someone, I was met with a condescending attitude and was threatened with canceling my reservation because I gave back the same attitude I was given. All that I needed from the property manager was an apology for the mix up and for him to work towards a resolution instead of telling me I was wrong, when I had multiple methods of proof that they were in the wrong. The property itself is in a great location and was beautiful. We did have an issue during our stay with the battery in the lock dying, and someone promptly came out to replace it. Based on my interaction prior to the stay, if there were any other options that held my large group the way I wanted, I would have canceled the reservation and booked elsewhere. After my stay, I would love to go back if there is some training on customer service, and an easy way to reach the property if there are issues prior to the stay.
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Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The Condo was very clean and good location. I would recommend blinds getting installed in the main area to block the sun in the afternoon. The street noise was a little loud at night but that is to be expected for NOLA. Over we would stay here again.
Nicola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Awesome property manager! Clean space, plenty of room for a party of 7 adults. I would highly recommend!!
Terry
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved it! Clean and great location
Alvin
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Stayed at this spot for 3 nights with 5 other people. The room looked great and very modern. Each room had its own bathroom which was a plus. The reason this places loses 2 stars is because the walls are very thin. You can hear other guests In the rooms next door and above us. The worst sound came from outdoors. You hear every little sound from outdoors. We were woken up every night around 3/4am due to random sounds outside. The walls are not thick enough to limit any type of sound. I value sleep so even though the place looks amazing, it seems like a place that was built fast and cheap to just cater to short term rentals.
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Karla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property was clean, well stocked and overall experience with host was excellent, very responsive.
Oanh
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful upgrade interior, very spacious, clean and smelled great. Great location but the parking garage for the property is dirty, tight and possibly unsafe. The communication was very automatic, mostly was through emails snd texts, not very personal. There are quite many rules and restrictions. Late check-in time And early check-out time created some inconvenience for our group. Significant charges for early checkin and late checkout. Besides these issues, we really enjoyed the place, a very great price for the suite. Will consider staying there again
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Jeremy Gerard
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property is perfect for a family
Christian
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Loved how spacious the Unit was. We had a 4 bedroom unit. Each room had its own bathroom! That was great! The beds were comfortabl. It was overall a great stay! The only complaint is there was no full length mirror. I would definitely stay there again
Tamara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good location, walkable to French Quarter and sports venues. Nice space for group.
Number of reviews per page
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40