8.9
Very Good
From 358 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.2

Service and Facilites

8.9

People often mention about Central City Hotel @ Chinatown
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Staff Friendliness (93)
Distance to City Center (91)
Accessibility (77)
Bedroom (74)
Ambiance (69)
Surroundings (68)
Hotel Area (67)
Check-in/out Time (66)
Bathroom (64)
Wifi (63)
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Traveler Reviews Central City Hotel @ Chinatown

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40
Customer reviews
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
A strategic hotel close to everywhere, no deposit, and the location is opposite the Pudu Sentral terminal, the best staff and service.
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s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 day(s) ago
Although the hotel is a bit dated, the facilities are good: a smart TV, cool air conditioning, and a clean bathroom. The downside is that the room isn't soundproof.
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Pudin S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Thank you, one of the best sharia hotels, the staff is friendly and the Quran recitation is always on. It's great.
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2 people find it helpful
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Irvan J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
As it is owned by an Indian Muslim, it is recommended for Muslims to stay here.
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3 people find it helpful
Lena T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, the staff is friendly, and it's close to everywhere.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review! 😊 We're delighted to hear you enjoyed the cleanliness, friendly staff, and convenient location of Central City Hotel. We look forward to welcoming you back in the future!
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I***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
I had a great experience during my short trip to KL. The locations are quite strategic near Chinatown and Bukit Bintang (only a few minutes to walk). The staff were so friendly and helpful. The hotel and the room are clean. I arrived earlier and they allowed me to check in earlier. No deposit and only pay RM 10 for tourist tax. They show the direction of qibla and prepare a prayer mat inside of the room.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your kind review! 🌟 We’re glad you had a great stay at Central City Hotel and enjoyed our strategic location, friendly staff, and clean rooms. Happy to hear the early check-in and prayer facilities were helpful. Hope to welcome you again soon!
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
there was no water for bathroom until 10.30 am.
2 people find it helpful
Accommodation's Reply
07 Oct 2025
We sincerely apologize for the inconvenience caused by the temporary water issue. 🙏 It was due to a main supply problem, but our team managed to fix it on the same day. Thank you for your patience and understanding, we truly appreciate it and hope to provide you with a smoother stay next time at Central City Hotel.
GUNAWAN
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Easy access from the airport, close to everything. ATMs, restaurants, laundry, Petaling Street, Plaza Rakyat LRT, bus terminals nearby... It's also convenient for bringing children.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review! 😊 We're delighted to hear you enjoyed your stay at Central City Hotel and our convenient location, close to amenities like ATMs, restaurants, and public transportation. We look forward to welcoming you and your family back soon!
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K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Friendly service, clean rooms with water heaters, very close to Alor Street. Unfortunately, the Wi-Fi is slow.
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your review! 😊 We're glad to hear you enjoyed the cleanliness of your room, the water heater, and the proximity of Central City Hotel to Alor Street. We apologize for the slow WiFi, but we've made improvements to ensure a more stable connection in the future.
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D***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I was very satisfied with my stay at this hotel. All the staff were friendly and helpful. We checked in at 4 a.m. and were very well received. The room was clean, with no cigarette odor, complete amenities (soap, shampoo, dental kit, towels), a cold refrigerator, a prayer mat, a kettle, glasses, and coffee. Unfortunately, the bedsheets had some dull stains. The bathroom and toilet were clean. The shower and hot water ran smoothly, and there was a bidet shower. An iron is available in front of the room for anyone to use. If you need a hair dryer, just tell the receptionist and they'll lend you one. A microwave and water dispenser are also available on the first floor. We also tried the breakfast. It was quite good, with a promotion price of just 12 RM. The variety was quite extensive and the food was delicious. I really liked the scrambled eggs and sausages. The room was cleaned upon request. Towels were replaced. Drinking water, coffee, soap, and shampoo were provided. Massage chairs are available in the lobby. Rental fees are per 5, 15, or 30 minutes. We were also allowed to store our luggage if we wanted to explore more after checking out. Overall, we were very satisfied with our stay here. The price was also affordable. Highly recommended.
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for this very comprehensive and warm review! 🙏 We are so happy to hear that you enjoyed your stay at Central City Hotel and that you enjoyed the friendly staff, the cleanliness of your room, and the amenities like the prayer mat, hot water, microwave, and water dispenser. We are also glad that you enjoyed our breakfast, especially the scrambled eggs and sausages! We apologize for the dull stain on the bedsheets, we have brought this to the attention of the housekeeping team to be more thorough in the future. Thank you for recommending us, and we hope to welcome you back soon! 🌟
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The place is close to the food center.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your review! We're delighted to hear you enjoyed Central City Hotel's location and proximity to the food court. We look forward to welcoming you back for another enjoyable stay! 🌟
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean hotel, strategic location to tourist attractions
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review and perfect rating! 🌟 We're delighted to hear you enjoyed the friendly staff, the cleanliness of the hotel, and Central City Hotel's convenient location close to tourist attractions. We look forward to welcoming you back soon!
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The kids slept really well 😄. Strategic location, close to everything. Thank you Central City Hotel. I'll stay here again if I ever come to Malaysia.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review and perfect rating! 🌟 Glad to hear the kids slept well and that you enjoyed Central City Hotel's convenient location. We look forward to welcoming you back in the future! 😄🙏
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Kim Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Price is reasonable for the quality of the room. Convenient location near Chinatown and Alor Street
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
We're delighted to hear that you found the room quality and value for money and that you enjoyed Central City Hotel's convenient location near Chinatown and Alor Street. We look forward to welcoming you back in the future! 🌟
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A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Close to everything for beginners who are just coming to KL
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review and perfect rating! We're delighted to hear that Central City Hotel is so convenient and convenient for first-timers in KL. We look forward to welcoming you back in the future!
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Akhmad M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This hotel is really worth it.. Close to Petronas Twin Tower.. Close to Jalan Alor.. Close to Maydin.. Basically it's okay.. It's just not soundproof..
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review, Akhmad! We're glad to hear that you found Central City Hotel conveniently located near the Petronas Twin Towers, Jalan Alor, and Mydin. We apologize for the soundproofing issues; we'll continue to work on improving our guests' comfort. We look forward to welcoming you back soon!
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Anggy P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable, clean, strategic, cheap budget hotel, there is a microwave in the cafe that can be used, free drinking water refills too, there is an iron in the room hallway, friendly staff, right across from the Pudu Sentral station, to the MRT station is also close, you can walk, you can also walk to Masjid Jamek, Merdeka Square, Mydin, Petaling Street, there is Sevel near the hotel, basically if I go to KL again, I will stay there again! If you want to order breakfast at the hotel, you can also even if you book a room that does not include breakfast.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review, Anggy! 🌟 We're delighted to hear that you enjoyed the comfort, cleanliness, facilities, and friendliness of the staff at Central City Hotel. We're also glad you found the hotel's convenient location close to the station, attractions, and nearby amenities. Thank you for recommending our hotel, and we look forward to welcoming you back to KL!
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Hendrik R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the check-in and checkout process is also easy and fast.
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review and excellent rating, Hendrik! We're delighted to hear you enjoyed the friendly staff and the easy and fast check-in and check-out process at Central City Hotel. We look forward to welcoming you back soon!
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
When we first checked in, we requested early check-in. We stayed for two days, and on the second day, the staff made sure we had plenty of drinking water. The staff was responsive when our child cried for a long time, ensuring nothing bad happened. When we wanted to leave, we booked a taxi through the hotel, and it arrived on time.
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4 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for this wonderful review! 🌟 We're delighted to hear that the Central City Hotel team was able to assist with early check-in, provide drinking water, handle your child promptly, and ensure the taxi arrived on time. We greatly appreciate your comments and look forward to welcoming you and your family back in the future!
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A***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Overall, this hotel was very comfortable. It was like sleeping in a private room. I would definitely return to this hotel when I return to Malaysia.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you so much for your review! We're delighted to hear that you felt as comfortable as in your own room during your stay at Central City Hotel. We look forward to welcoming you back when you're in Malaysia!
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Number of reviews per page
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