Friendly staff as always

We have srayed at Greyhound many times as everyrhing from service to rooms are fantastic. Staff are excellent and.food is amazing.

The place was lovely, staff friendly and we had a downstairs room as requested

Staff were fantastic - extremely friendly and accommodating. We loved the family atmosphere

It was a nice stay. The room was really nice and very clean, the bed was comfy. Great location too

Stayed there due to having a birthday meal in the hotel the day after and all in all it was a very pleasant experience. I would stay again

Restaurant was good . Staff were friendly and helpful . Main issue was the bed was damp. Guessing sheets not dry enough before making . The fuzzy wool blanket did not looking welcoming or fresh

What a fantastic find for our one night stay in the Sutton area. Great staff, very clean and a real buzz in the bar and dining area. Our room was clean and warm with fully functioning air con for overnight. Very modern and clean bathroom. The dining area and bar were fab. Thoroughly recommend. All staff were so friendly and such a nice touch being called by your first name from when to check in to when you check out.

My partner and I do a fair amount of city breaks for various gigs. I am not usually one to review anywhere we have stayed but I just had to with this hotel. The room was lovely The bed was really BIG and comfortable. The shower was fantastic The hotel was spotless The complimentary bath products were really nice, plenty of shower gel, hair shampoo and conditioner. The room (we had 306) was lovely and quiet, something we really didn't expect. Air con worked wonderfully as it was extremely muggy weather. The staff... well the young lady on reception was amazing, asked us if it was I our first time staying in the area. Gave us information on places to go in the surrounding area, was extremely knowledgeable, polite and so helpful. I asked for extra milk for our room and was presented with two jugs of fresh milk. We had an issue with a defective toilet seat so l advised them and within 10 minutes the young lady was at our door with assistance and changing the seat - that's what you impeccable service. Our whole experience for two days was a delight. We cannot comment on the food as we didn't eat in the restaurant but it did look good. The surrounding area is beautiful, big open spaces and quite a lot to see and do if you like wandering. It was a near perfect location for us with what we needed to do. Thank you so much The Greyhound Hotel, we hope to stay again sometime in the future.

What a find! The greyhound was absolutely perfect. From the amazing breakfast to the best air con that I have ever had in a hotel room, this was one of the best stays that we have had in a long time. All staff were friendly and helpful even when they were really busy in the hot weather. I was concerned that I wouldn't find a space in the car park for my large suv but had no problem. The trip to the Wimbledon Park and Ride was quick and easy but another guest at breakfast said that they took the train to the tennis and the station was only 5 mins walk from the Greyhound. We will be back.

Lovely hotel in a very nice area 5 mins fro the station, excellent rooms and a really nice outside pub area

Lovely hotel but bed needed a mattress topper and shower walls needed a good scrub

We only stayed for the night but the staff were all lovely and accommodating

Love this place, atmosphere is great, staff are very helpful and friendly, food and beer spot on..

Absolutely fab place. Stayed for a one night business trip. Really friendly staff. Great room, great food. I am trying to avoid the big chains and the Greyhound definitely met all my expectations. Enjoyed my stay , big thanks

Hotel staff were very friendly helpful and professional. Room was quite which I had requested . Food was excellent. I would definitely stay here again

Great location in a very pretty village

Lovely hotel, comfy beds, great location,

Excellent hotel. Great location by Carshalton Pond. Really friendly management and staff - highly recommended

I had put used the message facility to let hotel i would be arriving late as part of booking process - when i arrived no one at hotel after more than half an hour of trying to connect someone proprietor arrived at hotel with our room hey - I explained I had pointed out the late arrival via the booking process to which she replied - “ we don’t get those messages” we had started the process of trying to book another hotel and were standing outside hotel in wet and cold for over an hour in total