Overall Ratings & Reviews KB - Joy on 4th

Perfect stay!!

The Key exchange was a bit of a nightmare; the lockbox was jammed, and the only way to communicate was via email. The front desk can't help. However, the host/hostess was fairly prompt in emailing back and forth, so the situation could have been a lot worse. Great spot, great location.

I did have an issue with no parking permit in the room but I was able to message them and get a response quickly. Overall had a nice stay and very convenient access.

Walkable, safe, clean, pool and gym were clean and beautiful.

Check-in experience was a bit too digital to our taste, but the rest was good.

I got a room on the 25th floor over looking the whole city very great place be back soon

The studio is very small and would not be conducive for a long term rental. Checkin and checkout is complicated due to having to park in another building across the street before getting the parking permit and key fob to the unit. The checkin link did not work for 45 minutes after checkin and had to call numerous times before someone answered the phone. The unit is well located to attractions, restaurants and brew pubs. The unit was very clean

Great location. Walk to restaurants and shopping. Garage parking. Clean and quiet.

Nice property . Easy parking clean room felt comfortable safe quiet

It made feel like I was home.

It was a bit tricky to find the lockbox. Once found, it was also a pain to get the parking permit from upstairs and come back down. I would like to suggest the parking permit be folded into the lockbox or rolled into a plastic bag for the lockbox. I think it would fit and would avoid a lot of back and forth. Having said that, it was very nice to have parking in downtown Phoenix! The location of this apartment is excellent. However I would say it is more for a younger crowd. The gym and pool facilities are wonderful but it is noisy in the hallway and there are lots of young adults chatting at all hours. Since the door is very thin, you can hear their every conversation. The view from the apartment is also terrific. There is a full kitchen and although we didn’t cook, one could easy make meals there. I agree with a previous review— the towels were a bit lacking. We didn’t have a bathmat and the towels were thin and small. We were fine but definitely unlike a nice hotel.

The apartment was clean and comfortable. The building had nice amenities, including a rooftop lounge, pool, and gym. The check-in, parking, and check-out was a little complicated. You have to pick up the keys from a lockbox next to the building, then pick up the parking permit from the apartment, before you can park in the designated garage. You also have to return the parking permit at checkout, so you have to move your car and return the permit, before you can check out and return the keys to the lockbox. If you have a conference or work that runs until later in the day, then you have to find alternative parking for the rest of the day. It was an added complication that I wasn't expecting and it was inconvenient, but otherwise, I had a good stay.

Had a wonderful 5 nights stay. The hot tub amenity was great. Check in instructions were clear and helpful. Would definitely stay here again!

Really cool place to stay. So close to many cool places downtown.

The property was a clean, great location, great view. Perfect size for 2 guests.

The location was wonderful! The place was small but nice and clean! Mattresses could be better! The parking was difficult!

Took me a little bit to figure out exactly where to pick up the FOB for entry but after I did it the directions made more sense. The FOB never worked to get into the building but the door to the room worked fine. Good value

Lobby front door handle broken, one elevator was down. Bathroom floors in apartment dirty and had lots of different hair types on them. Otherwise room had four basic towels for showers which we reused and washed a few times, and a few rolls of toilet paper. Location and getting in and out of the building and it is super easy.

great place, convenient, clean