9.2
Exceptional
From 212 reviews
Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews The Rubenstein Hotel

Number of reviews per page
20
40
Top reviews
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely loved the staff, they were great. The presidential suite was beautiful and the balcony view was great. I'm walking distance of everything.
Leroy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The set up in lobby made you feel very comfy when you walk in
Jodi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful weekend spent at the Rubenstein!
Carmen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed my time
KEYUR
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay. Little Loud. Clean. Great location. They charged me twice for valet. But after calling multiple times, they refunded me.
Lee
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It would have been fine If things worked
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Usually, I don't go to a lesser known hotel, but I needed somewhere close to stay that was close to a conference I had to attend for 5 days. The room was spacious and clean. I would stay again.
Evelyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was noise and you were not insulated from any hall noise. All night there was noise. Loud, drunk guests and it sounded like they were in the room. Breakfast was yoghurt with no spoons. You had to ask for tea. The prepackaged muffins tasted raw and soggy. But, the staff were wonderful.
Evelyn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not like how every sound carried. It was too noisy. There are huge gaps under the doors so anyone out in the hall sounded like they were in your room.
Tiara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was very clean. The main elevator didn’t work but they had a service elevator to use.The staff was very nice!!! Will definitely stay again
Sarmona
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel and staff was nice. Location is great. Quiet area. Only complaint is that elevator was out and had to use service elevator. Hotel was very clean and staff were wonderful !
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The people at the front were amazing, especially Megan and Joel. There were a few minor things like the elevator went out and the air had problems but the entire stay was perfect. Will definitely stay again if I travel to New Orleans.
Ronnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is clean, safe and close to everything! We absolutely loved our room!!! Housekeeping was amazing too! The front desk staff, especially the tall young man was outstanding…friendly..helpful and thorough! Would definitely stay there again!
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tv didn’t work; room was freezing and couldn’t turn thermostat down, other than that it was great
Skylar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Check in was so fast. The room was so big. We loved it. We will be back!
Pricilla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Area is good, just know the streets are dirty. There is street parking across from the property if you get lucky like we did. Staff was great. Restroom shower did leak ALOT, towels had a weird smell, bed covers had a small stain but overall a cool place to stay at.
Michael
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel itself is great, the location if you get a canal street facing room was really difficult to enjoy. The staff and room were great, the AC was a little wonky and the tv but nothing that couldn’t be dealt with easily. Bring ear plugs and maybe an eye mask if you want good sleep. It’s not the hotel’s fault that Canal street is nothing but loud engines, police, and fire sirens all night but it does make me hesitate to stay here again UNLESS I was assured a room off the back of hotel.
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Will
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was a great thing, the only issue is the room we got wasn't what was in the description
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean. Great location
Kevin
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and in the middle
Number of reviews per page
20
40