9.6
Exceptional
From 78 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Traveler Reviews Catalina Hotel

Number of reviews per page
20
40
Top reviews
Samir Nabeel
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

stayed 5 nights at this hotel. Way to over priced for what your receive in hotel standard and facilities. Poor customer service from staff. rooms not of high quality and uncomfortable bed. Over charged on check out where another guests charges where billed to my account. I would not stay here again. Much improvement required for this price point and I would really advise anyone thinking of booking this hotel to definitely book else where. The pictures paint one vision in reality it's something else. There is no shortage of other good places to stay in Ubatuba. Don't waste your money.
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Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Yes
Vikas
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful views and lovely roof top.
Sophie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Loved our short stay here- especially the fantastic view!
Bruna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We had a wonderful stay at Catalina Hotel in Ubatuba! The amenities are fantastic, including the pool, hot tub, and rooftop area. There's a portion of the beach which is a 5-minute walk from the hotel where hotel staff provide chairs, tables, and drinks. There is also a shuttle service to and from the beach. Would highly recommend staying here, if you're looking for a quiet, safe, and well kept hotel with plenty of amenities!
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Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The staff was wonerful in every way. Property was outstanding. Restaurant was excellent.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Fantastic beach, very quiet with warm water. Room well appointed and the jacuzzi was a plus. Restaurant is decent without being spectacular. Breakfast buffet was very good. Staff very friendly. Only negative was normal requests for things like room service seemed to be considered unusual.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Incredible view and staff.
francisco
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The hotel is rather lovely. Great spacious room. We had the best eve r dinner at the restaurant BUT there is a massive bit coming up…. The hotel didn’t tell us about the huge and exceptionally noisy environment due to extensive building work. It is utterly noisy and v uncomfortable. We had to leave the hotel For the day in order to relax and enjoy. Totally unfair. We approached the reception team and they literally lied to be by saying it was just a last minute problem. They all Lied to our faces. Shame on you Expedia for not looking after us your customers and failing to advise and give us the chance to book another hotel. This hotel Was and is v expensive and yet we hate it due to the building work. Stay away until the work is completed or demand a discount. It is unfair that we pay for a service which is not being fully provided. For the team at Expedia, I expect more from you Considering the huge amount of bookings I have made the past few months. You were supposed to take care of us all customers and those who were supposed to enjoy the Platinum status. This is not the case. I am embarrassed on your and the hotel behalf.
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Ben
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Beautiful rooms Friendly helpful staff Delicious restaurant
Susana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The man who helped us check in, was extremely hospitable, sharing with us great information on the area, and also some needed supplies that we did not have for charging our phones. We were stranded in this area and couldn’t get back to our home, but we had a very hospitable time in this posada.
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excelente acomodação, café da manhã e os funcionários super simpáticos
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Could not have asked for a better hotel experience in the Ubatuba area. Wonderful service, impeccably clean and incredible views. High recommendation!
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Beautiful, sparkling clean hotel with a spectacular view of the beach below. Customer service was exceptional with very friendly and helpful staff. A perfect place to relax in and enjoy the pool and also a great location to explore the beautiful beaches around the Ubatuba region. Idyllic
aracelis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Beautiful Views! Amazing Food! Great Services! Love the experience at the Catalina Hotel it was a one in a life time experience!
Luiz Tadeu
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estacionamento fácil e seguro. Vista do ap muito boa. Excelente atendimento. Ótimo café do manha. Hotel novo, otima limpeza, transfer de/para a praia. Fiquei no ap 203 e os pontos fracos foram a pia (pequena) dentro do quarto, acaba molhando o piso, e o banheiro meio apertado (o chuveiro e o box otimos). Muito boa estadia.
Kelvin Bispo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Vista belíssima, tudo impecável
Daiane
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quarto impecável, equipe gentil. Recomendo.
Edison
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ótimo atendimento, funcionários muito prestativos. Porém precisa melhorar o tempo de Preparo de almoços e jantares.
Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

No geral a estadia foi excelente. Gostamos muito do serviço de bar e restaurante (tanto no cafe da manha como refeiçoes e petiscos na praia/piscina). O staff sempre atencioso e a limpeza muito boa. A estrutura do hotel condiz com as fotos porem o unico inconveniente foi que o hotel estava em obras e isso trouxe algum barulho e, principalmente um cheiro desagradavel em algumas poucas areas do hotel (especialmente no elevador). De resto, muito boa nossa estadia. Recomendamos e voltaremos.
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Number of reviews per page
20
40