Impressive facility with very friendly staff, great food and amenities.

The room was quite dated, which is fine, but the bathroom/shower had quite a bit of mold. Additionally, the spa pools and floor could have used a big clean. We were instructed to walk through the turkish spa in our own slides, which we had walked all over Madrid in, there was hair on the floor, and additionally mold/water stains on the water line of the pools. The massages were nice, but oddly you had to pay the additional 25 euro to use the spa pools after the massage, which is fine, but typically it is included and seems like it should have been.

Amazing and hospitable staff, loved everything about our stay, such a special place.

Quiet, serene and stunning setting. The grounds and building are spectacular. Highly recommend!

Highly recommended!!!

Beautifully restored and expanded building.

One of the best ever

Special place to visit

A nice property that with some tweaks could be really lovely. For instance there wasn’t a single vegetarian offering on the menu nor could we get a recommendation for a place to eat. Do four nights of driving around searching for food with little help from the hotel. We researched it and found an amazing place 10 minutes away which the staff at the desk knew about! So why didn’t they suggest it? A nice breakfast but flies were everywhere making us want to dine and dash. Wi-Fi almost didn’t ever work except at front desk. We were 3 people and received 2 tiny bottles of water upon arrival but no more. Fix these kinds of inconveniences and we’d consider returning so we can go back to the amazing vegetarian restaurant nearby!

Beautiful hotel. A must visit.

Beautiful hotel in very nice setting

Perfecto

Personal amabilísimo

La habitación fenomenal, y el resto de las dependencias del hotel están muy bien todo. El personal del hotel muy atentos en todo, no he visto un trato a los clientes en ningún otro hotel,…

Hotel lindo, quarto excelente. Café da manhã delicioso

Todo perfecto

Hotel muy bonito. El claustro y pasillos alrededor parece un museo de arte. A mejorar limpieza habitación (baño), mantenimiento habitación (enchufe descolgado) y no llamar al cliente a la habitación a las 18h para preguntar si necesita algo, cuando ha entrado a las 16h y puede estar echando la siesta después de una jornada intensa de visitas.

Muy bien decorado

Buen hotel, hermoso spa, buena comida. Aún así esperarías mejor servicio. Es un hotel supuestamente “5 estrellas” y no hay room service a las villas. El chiste se cuenta solo.

Setting is great, rooms could use an extra touch.