Hotel Ciudad de Alcalá

Explore Hotel Ciudad de Alcalá
6.8
Pleasant
From 125 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Hotel Ciudad de Alcalá

Number of reviews per page
20
40
Top reviews
Iwona
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They charged me too much money for the stay because I’ve arrived the next day . I had some problems with my travel yet they cancelled my booking and I had to pay again. Hotel is very far from the Madrid center and trains don’t work after 11pm . So if you go out prepare to take expensive taxi!! Stuff barely speaks English and there is lots of misscomunication . Light in the room was too dark and dim. Also I couldn’t keep open my curtains because the guy outside was watering the flowers and was watching me in my underwear.
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Sara
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was located near everything. The staff were friendly and the room was clean. However it doesn’t have a small fridge or microwave so you can heat up food.
Gwen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!
Julissa
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Not clean room
Lyra
icon-with Friends
with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall was a good place to stay. There were some issues with WiFi reception and the shower was a little weird. But it was perfectly reasonable and clean budget accommodation. And our room was very quiet at night!
leyla
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Las personas que trabajan en el hotel son muy amables, sin embargo las habitaciones tienen un olor impregnado a tabaco
Gaudencia
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10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Si, fácil acceso
Jose
icon-Business
Business
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
ROSHAN KUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

It's good but the cleanliness is not good. Thank you.
Seunghyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Muy cerca de la estación!
marleny
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

None.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Leah
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Guests at the hotel were very noisy
Chip
6.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Never get a room on the bottom floor.
Rodolfo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Por el costo estuvo ok, nada espectacular.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Verified traveler
8.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Close to restaurants and bars Walking distance to train approx mins and clean
Marlon
8.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Number of reviews per page
20
40