Loved so much about this hotel. Got a warm welcome from reception staff and other staff in hotel were friendly and helpful., Rooms are stylish and have everything you need for a relaxing stay. Would definitely return again.

Location excellent with many shops and restaurants nearby. Near to Umeda station also a big plus point. Only serves bread during breakfast but they are delicious.

The rooms were amazing. I don’t know why the site says this is a 3 star hotel. It should be higher. It was super nice and also the free pastries in the morning was amazing. Staff was super helpful. Location is great too. Close to the train stations and a few stops away from all the shopping. There was a lot of restaurants and bars next door as well. Perfect location and perfect hotel

Clean modern rooms, great location, bar in the hotel is a plus… we were able to put kids a sleep and the wife and I could just run downstairs for a night cap without being far away. Staff and bartenders were amazing

The hotel is conveniently located with many shops nearby and pretty close to the Osaka train station. The room was bigger than expected and I loved the robe, pajamas, and the slippers they provided as well as the complimentary assorted pastries and drinks for breakfast. They also had a money exchange machine in the lobby, which was very convenient. The only problem with my room was that it faced the highway. They did provide earplugs and I was able to sleep well enough, but if you are a light sleeper, you might want to request a room that is not on the 6th floor or facing the highway altogether.

The location of the place is great. The people were very friendly and very helpful. We traveled with children so this made our experience even better

The staff at Tones were uniquely helpful and friendly. The location was perfect for easy access to busses and trains and the room was comfortable and clean. A great experience! Thank you.

Excellent hotel, superb location steps away from Osaka Station. Our room was 805, a spacious room featuring a small double and two single Beds, a sofa, shower room with bath and shower, separate sink, and separate wc. Very stylish contemporary design with exposed concrete. Hallways were very sleek, boutique vibe. The staff we met were very warm, friendly and genuine. Breakfast was a selection of breads and pastries with quality coffee and fresh juices. Would definitely stay again! ⭐️⭐️⭐️⭐️⭐️

Very nice hotel. It’s close to train stations

The location was convenient to Osaka-Umeda, rooms were spacious and located walking distance to the bus terminal for KIX airport. Staff was amazingly helpful.

Wonderful hotel. Friendly staff. Very clean room and big comfy bed. Lovely complimentary breakfast. Would definitely stay here again. Thank you for having us!

Great location for few days in Osaka.

Great location and friendly staff. Room size is great for Japan with a sitting area. But not much storage

Busy outside, the hotel felt like stepping outside of the busyness which was great. Comfortable and very clean. Recommend

Good hotel, we had a large room. Good position and close to transport. Reception staff not all friendly and free breakfast is very basic. Overall good value for money.

Stay was comfortable and got enough for our family of 4

Lots of shopping a food options nearby. Also handy to the train station

Great place to stay at

I loved the hotel! Room was very spacious, super clean and I loved the decor. Staff were very friendly and accommodating. Location was very central and close to both Umeda and Osaka train stations and subway. Lots of shops and restaurants nearby. I'll definitely stay there again.

Great location and room. It’s a bit noisy outside, but after long days exploring, I managed to fall asleep easily. The staff were very friendly and helpful. Highly recommended Tones Osaka!