This is the first time in my life that I have given a bad review to a hotel. I requested a late check out for Dhuhur prayer (which may be the latest at 12.30), and was charged 15%. So far, when staying at a hotel, I have been fine with other hotels, especially for prayers, not because I was negligent in checking out. And be careful at this hotel if you leave even the slightest stain on their mattress, they will immediately charge you, even though it is a stain that can be cleaned with just a wet tissue. As a guest with a toddler, I don't feel that this hotel is family friendly enough to be able to understand the family's situation. Hopefully they can improve their management because the receptionist I saw was still new and not very experienced so they were not sensitive to the guest.