2.0
Poor
From 1 reviews
Cleanliness

2.0

Room Comfort

6.0

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews BEACH PALACE HOTEL

Number of reviews per page
20
40
Top reviews
Raisa
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

So on arrival we were forced to stay next door to this hotel as its owned by the same owner. On approach to the room: - pile of hair with a cotton bud in it The room HAD NOT BEEN CLEANED: - Human hair all over floor - dirt & dust in glasses (manager started using a dirty tissue to wipe it with - as im sure that would help) - stains all over sheets & pillows. (Apparently its how they dry them on rusty apparatus) - human hair on sheets - bathroom was dirty - soap dispenser empty - shower gel dispenser empty - black rust came out of both dispensers when pressed - asked for clean ben linen - has to wait for a manager to approve - told didnt need it - manager approved it That was room 1 The door to the toilet locked so we had to change rooms Room 2 Human hair all over floor - dirt & dust in glasses (manager started using a dirty tissue to wipe it with - as im sure that would help) - stains all over sheets & pillows. (Apparently its how they dry them on rusty apparatus) - human hair on sheets - bathroom was dirty - soap dispenser empty - shower gel dispenser empty - black rust came out of both dispensers when pressed - asked for clean ben linen - has to wait for a manager to approve - told didnt need it - manager approved it Slept ok, beds fairly comfortable This entire place needs serious cleaning lesssons. And a deep clean throughout AC worked at least
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40